Afshan Kirmani

With over 10 years of experience in customer experience, Afshan delivers ecommerce experiences based on omni-channel content and commerce solutions. She specializes in conversion-centric design, using behavioural psychology to persuade and drive conversions. Her projects focus on discovery and definition for content management and commerce platforms, and her design solutions have a proven track record of delivering growth in strategic accounts and revenue streams within global enterprises. Afshan has worked on Web sites and applications that take a mobile-first, responsive approach to produce designs that span hand-held devices, wearables, and retail kiosks. Her experience touches on social media, analytics, applications that leverage personalized content, and user experiences that optimize customer retention to increase sales.

Stories by Afshan Kirmani