Fu-Tien Chiou is the senior information architect for Capital Group Companies, in Los Angeles. His responsibilities include setting up corporate-wide information design and usability assessment processes, information architecture and user interface design, and mentoring in user-centered-design methodology. He is a licensed architect with a post-graduate degree in environment and human behavior.
Fu-Tien has frequently spoken in professional conferences including the HFES Annual Conference, CHIFOO, OCCHI, and IA Summit. He has been published in and contributed to professional magazines, including IT World and eBusiness Advisor. As a native of Taiwan, Fu-Tien has a deep understanding of cross-cultural user experience. He holds a Bachelor of Architecture from Tunghai University in Taiwan and an Masters in Architecture from Georgia Tech in the area of “Environment & Behavior.”