Janice Fraser

is a partner in Adaptive Path, a user experience design firm. She is on the faculty of San Francisco State University’s Multimedia Studies Program, is a regular contributor to New Architect magazine, and speaks frequently at design conferences, including Nielsen Norman Group User Experience conference.

Stories by Janice Fraser

This follow-up to Chiara Fox’s case study on bottom-up efforts to unify PeopleSoft’s various sites looks at how to create a system that not only reflects content patterns, but also supports user needs and delivers on important business objectives.