Recording what users do is a crucial aspect of usability testing. Fortunately, recording screen activity doesn’t necessarily cost much. Three Windows-based software programs range between $30 and $150 and offer excellent performance.
Karl Fast
is a PhD student in library and information science at the University of Western Ontario. He also has a master's in LIS. His graduate work has included courses on organization of information, subject analysis, thesaurus construction, and facet analysis.