is a Usability Engineer/Researcher at PeopleSoft. She initiates and leads the user experience research efforts for the Supply Chain Management product line. Prior to PeopleSoft, she worked as a market researcher at Cheskin on media (e.g., Internet effects and transmedia trends), product development of communication technologies, and usability and interface design studies. Lynn completed her Ph.D. at Michigan State University with an emphasis on technology and cognition. She has taught communication theories and social science methodologies at Stanford, Michigan State University, and St. Mary's College.