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Are We Taking the “U” Out of UX?

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What is a UX designer? I recently saw a great ad for a senior UX specialist from MathWorks. Some excerpts: Work with the development team to follow a user-centered design approach as you work collaboratively to brainstorm and design innovative solutions to complex problems. Make recommendations to team members about which usability methods to use to answer their questions about users and design directions based on projects’ needs, goals, and constraints. Work closely with team members to conduct user research,

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Enhancing the Mind-Meld

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Which version of the ‘suspended account’ dashboard page do you prefer? Version A       Version B     Perhaps you don’t really care. Each one gets the job done in a clear and obvious way. However, as the UX architect of the ‘overview’ page for a huge telecom leader, it was my job to tell the team which treatment we’d be using. I was a freelancer with only four months tenure on this job, and in a company

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The Shallow Dive

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At a recent job, my department faced large budget cuts. When the dust had cleared, I found I had become a UX group of one. This didn’t come with a corresponding slowdown in work – in fact, following a major rewrite of our call center application, our department was already struggling to keep pace with a backload of business initiatives. Cuts slashed our BAs, our development group, and our QAs, yet everyone remaining was being asked to speed up. I

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