Stephen Turbek leads a user experience group at a major financial services company, helping clients manage complex problems to create efficient and enjoyable experiences for their users.
Find out more at stephen.turbek.com
How can design help real people use data in their lives?
Bold claims have been made about applying “big data” to solve the world’s problems, from health (Fitbit) to saving energy (Nest). Data is all around us, appearing in slick devices and colorful dashboards, yet focusing on the technology can cause us to miss the people who have to use it. Our job as designers is…
Getting the best of both worlds
The first article discussed the pros and cons of different UX team structures. For companies that depend on user experience for business success, a strong internal team is essential. But how do you get there from here? Having built one UX group from scratch and managed another 230+ person internal UX groups, I’ve learned a…
UX team organization can make or break a company's design strategy
When UX’ers talk, they tend to talk about process, but the ability to deliver an innovative user experience starts before kickoff and lasts after the launch. Repeatable success in UX depends on the right culture. This is particularly important in enterprise scale organizations, with long-lasting relationships. Having worked as a consultant, at an agency and…
The success of the simple search box has relegated advanced search to second-class status. Stephen Turbek looks to resurrect this useful feature from the dustbins of the design toolbox and suggest some useful ways for designers to utilize it effectively.
The more automated our lives become, the less time we seem to have. And as an information architect, a lot of time is spent making sitemaps … by hand. How valuable are sitemaps to a project team and to clients? Would your time be better spent doing other tasks than hand building sitemaps? What if we told you, “now you can.” Find out how.