Chris Baum talks with Patrick Quattlebaum at the 2012 IA Summit about his insights
on tools that designers can use to help companies develop experiences across channels.
A Conversation with Patrick Quattlebaum
Alignment diagrams bring actions, thoughts, and people together to address the causes of poor experience at their root. James Kalbach shows how designers can use this tool to solve business problems and have real business impact.
Focusing the business on shared value
We form relationships with products and services for the same reasons we form them with people. In this first of two installments, Trevor explains how emotion commands attention.
Defining Emotion, Personality and Relationship
In his keynote from the 2010 IA Summit, Richard Saul Wurman encourages the design community to take on big problems rather than make small changes incrementally.
A Podcast from the IA Summit 2010 in Phoenix, AZ
With their interesting approach and engaging format, UX Book Clubs are sprouting up all over the globe. Steve
Baty tells us about their genesis, the structure, and how the approach
encourages new learning and
participation.
Coming to a city near you
Michael Wesch points out that our “audiences” aren’t audiences at all, but rather creators, and our job is to enable. Along with the design challenges, this new approach delivers the joy of reconnecting people to each other.
Michael Wesch Opens All at the Summit
In the Closing Plenary, Jesse James Garrett looks back at Summits past, examines
the current state of User Experience
Design, and endorses a vision of our practice as a mechanism for discovery.
Jesse James Garrett Slams One Door and Opens Many More
Web application design teams that have a shared understanding of a project’s context and objectives produce better results. Joseph Selbie explains, and gives us tips on how to promote shared, holistic understanding in our own teams.
The IDEA Conference took place in Chicago on October 7-9. The speakers pushed the boundaries of what it means to design complex information spaces of all kinds. We can all expand our practice by absorbing their experiences and ideas.
In cooperation with the IA Institute, we’re happy to bring you recordings of most conference talks.
The Chicago Sessions