Deliverables and Documentation

May 27th, 2014

Forms: The Complete Guide—Part 4

Part 4: Selection-dependent Inputs

In which we take a look at selection-dependent inputs, and see that they’re a lot more simple to put together than they look. Forms. They’re often the bane of users’ online lives. But it doesn’t look like they’re going away any time soon. So its up to us, UX designers, to make them as smooth…

“Above all else show the data.” –Edward Tufte Survey responses. Product reviews. Keyword searches. Forums. As UX practitioners, we commonly scour troves of qualitative data for customer insight. But can we go faster than line-by-line analysis? Moreover, how can we provide semantic analysis to project stakeholders? Enter Wordle. If you haven’t played with it yet,…

April 22nd, 2014

Forms: The Complete Guide–Part 3

Part 3: Grouping and inline help

Forms are important—they’re the most common way to get information from our users. But just making wireframes of a form misses a big piece of the picture—what it’s like to interact with it. An HTML prototype of a form, on the other hand, can look and behave just like the real thing. In the first…

March 25th, 2014

Forms: The Complete Guide–Part 2

Part 2: Input types

Forms are one of the most important parts of any site or app—they are the most common way for our users to give us the information that we need to help them do what they want to do. But in many instances, we design forms statically, often as wireframes. But so often, what makes or…

Personas are essential when you are working on a project and don’t know the target audience very well. For instance, not every designer has experience in fashion or banking. Creating a model of your target audience may help you and your stakeholders feel significantly more empathy for those people. Personas can also help you get…

September 17th, 2013

UX One-liners

The UX of UX

A little background to start: I’ve had the honor of working as a designer-in-residence for General Assembly’s User Experience Design Immersive Pilot Program (UXDI) from June through July. Our team built, launched, and taught a UX course 5-days a week, 8-hours a day, for 8-weeks straight.  It was quite the challenging, yet rewarding experience. However,…

Imagine if you will information architecture as a pimply-faced, malcontent teenager.  IA is eager to express and redefine itself. It wants to be an individual yet accepted by its peers. It is simultaneously aggravated and apathetic about its parents, mentors, and role-models. It is a bit of a mess, but a wonderful, beautiful mess with…

April 9th, 2013

The Shallow Dive

How to Survive When UX Meets Budget Cuts

At a recent job, my department faced large budget cuts. When the dust had cleared, I found I had become a UX group of one. This didn’t come with a corresponding slowdown in work – in fact, following a major rewrite of our call center application, our department was already struggling to keep pace with…

January 8th, 2013

The General Stakeholder Interview

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Understanding the Business The General Stakeholder Interview The Marketing Stakeholder Interview The Engineering Stakeholder Interview The…

January 8th, 2013

The Marketing Stakeholder Interview

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Understanding the Business The General Stakeholder Interview The Marketing Stakeholder Interview The Engineering Stakeholder Interview The…

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