By doing the demanding intellectual work first and then forcing the tools to succumb to need to produce seemingly speedy deliverables, you can get around the difficulty of choosing between “Good, Fast and Cheap.” Here’s one approach using Excel and Visio.
The way you communicate the personas and present your deliverables is key to ensuring consistency of vision. Without that consistency, you’ll spend far too much time arguing with your colleagues about who your users are rather than how to meet their needs.
To most designers, the Eames name brings to mind rows and rows of molded plywood chairs and Herman Miller furniture of the 1950s. But the Eameses were more than just designers of furniture; they were masters of exploration and experimentation into the realm of experience.