Catering to the unique needs of each customer is the dream of any business. Technology can help us get there but we need to know how to please users without intruding their privacy. This article presents a set of guiding principles for personalization design.
Can A-Z indexes hold their own against other popular navigational elements like search and sitemaps? Helen Lippell guides us through how the BBC online, a site with over two million pages, handled their own A-Z index.
The recent rise in more powerful technologies that provide richer user experiences online has presented us with a challenge. As designers, we are moving from from designing for “PIAs” to designing for “RIAs.” Does our documentation style change with the technology? Will our standard ways do the job?
Network audio devices provide a convenient way to play digital audio through your home stereo. How do they provide remote access to your music library, given the UI limitations of the first generation of devices? This looks like a job for an information architect.
Perhaps it’s happened to you too. If you’ve clicked on an interesting image or piece of content only to find that you clicked through an online advertisement, you may be missing the lines between content and advertising. Their dichotomy is not new: television networks have been thinking about the distinction for over 60 years. Can their models reveal anything about the future direction of online advertising?
Site advertisements can interfere with content and disrupt layout. Yet they are most often part of website requirements, forcing IAs to come up with strategies for incorportating them. Is there a graceful way to handle ads online?
We spend a lot of time talking about the visual identity of a project, but who thinks about its audible identity? Do we need to consider it at all? By learning to consider audio as an important design parameter, we just might learn something…
At least several times a year, I try (I really do) to set up folders to sort my email. I am an information architect, after all. Setting up folders is, according to my job description, my area of expertise. Actually, I suck at setting up folders for email.
Principles of Task Flow for Web Applications Part 2
In part one of this article the discussion was one of views, forms, and the manner in which they could be combined into a task structure known as a hub. This installment expands on those themes by exploring two other types of task structures commonly employed in web applications–wizards and guides.