How can the simple act of watching people make better products? Paco Underhill, the foremost expert in behavior market research, talks about the pyramid of knowledge, worshipping at the altar of the CEO, and the need to supersize or specialize.
Is there a need for a Strunk and White of usability principles? Boxes and Arrows talks with Eric Reiss about sites designed by the neighbor’s kid, how we didn’t get Web 1.0 right, and the Web Dogma ’06.
What does the publishing industry have in common with your 10 am design review with the client? More than you might think. Louis Rosenfeld reveals that the process of becoming a publisher is much like a product development process.
Book Publishing as a Design Challenge
In April 2004, Boxes and Arrows sent a set of questions to Steve Krug for an interview to be published in the June edition. What we didn’t know at the time was that Steve is a notoriously slow and methodical writer. Eleven months later, to our great delight, this interview turned up. Thanks Steve!
In October 2000, Jesse James Garrett introduced a site architecture documentation standard called the Visual Vocabulary. Since then, it has become widely adopted among information architects and user experience professionals.
Boxes and Arrows contributing writer Steve MacLaughlin caught up with author Virginia Postrel to get her thoughts on the age of aesthetics and what it means for design professionals. Postrel’s new book, The Substance of Style, explores the economic, cultural, social, personal, and political implications of the growing importance of aesthetics in business and society.
Upon publication of his new book, “The Elements of User Experience”, Boxes and Arrows talks to the author, Jesse James Garrett, to discover how the diagram evolved into the book, why he only wears black and how his work as an information architect has evolved.
Polar Bear book co-author Peter Morville shares the inside stories about the making of the new edition—from its original scribblings on an airsick bag to the ideas that didn’t make it in—and his thoughts about how the field has changed since their book was first published.