February 14th, 2008

What Is Your Mental Model?

An Interview With Indi Young

Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount.

November 28th, 2007

Building the UX Dreamteam

Part 1

Every time you hire someone for your UX team, you make a gut call that their personality and skills are what they seem. Anthony Colfelt looks to arm you with ways to make the hiring decisions that fit the best people into the reality of your business context.

While the imaginary persona is helpful in the design process, a data-backed persona lends even more depth and focus to the development process. Andrea Wiggins reveals some effective ways to back up your personas with data easily available today.

This article is the fourth in a series sharing a design framework for dashboards and portals. In this installment, Joe Lamantia demonstrates how to connect content containers to ease navigation at all levels of the architecture.

Joe Lamantia dives deep into the components of the building block system. Each has a place in his design framework for dashboards and portals. See how you too can use these same elements in your work. (Part 3 in a series)

A map-based approach to building a content inventory allows it to be a tool from the concept stages and throughout the life of the website. Patrick Walsh tells us why to use them, shows us how to create the maps, and how to leverage them over the long haul.

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