IDEA 2008

Written by: Jeff Parks

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The “IDEA Conference”:http://ideaconference.org/index.html took place in Chicago on October 7-9 at the Harold Washington Library Center.

The speakers pushed the boundaries of what it means to design complex information spaces of all kinds. We can all expand our practice by absorbing their experiences and ideas. In cooperation with the “IA Institute”:http://www.iainstitute.org/, we’re happy to bring you recordings of most conference talks. We hope you enjoy listening to nearly the entire conference via these recordings.

This conference addressed issues of design for an always-on, always-connected world. Where “cyberspace” is a meaningless term because the online and offline worlds cannot be made distinct. Where physical spaces are so complex that detailed wayfinding is necessary to navigate them. Where work processes have become so involved, and so digitized, that we need new processes to manage those processes. — from the “IDEA Vision Statement”:http://ideaconference.org/index.html

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Micro-Interactions in a 2.0 WorldDavid Armano
We live in a world where the little things really do matter. Each encounter no matter how brief is a micro-interaction that makes a deposit or withdrawal from our rational and emotional subconscious. The sum of these interactions and encounters adds up to how we feel about a particular product, brand, or service. Little things. Feelings. They influence our everyday behaviors more than we realize.

Vice-President of Interaction Design at Critical Mass, David Armano shares what organizations are doing this and how we’ll all need to re-think how brands are built and sustained in an ever-changing 2.0 world.


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Micro-Interactions in a 2.0 World (v2)

View SlideShare presentation or Upload your own. (tags: web 2.0)

CmapTools: From Meaningful Learning to a Network of Knowledge BuildersAlberto Cañas
Based on theories of meaningful learning and education, Co-Founder and Associate Director at the Institute for Human and Machine Cognition (IHMC), Alberto Canas presents a software tool that allows users to collaborate in the construction of shared knowledge models based on concept maps, which are used worldwide by users of all disciplines and ages, from elementary school students to NASA scientists.


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Linguistic User InterfacesChris Crawford
Wouldn’t it be nice if, instead of digging through nested menus buried inside subpanes of dialogs, we could just talk to our computers in plain language? Sure it would, but computer scientists have long since proven that such “natural language processing” can’t be done.

Storyton Author and Inventor Chris Crawford describes a Linguistic User Interface, outlining how it’s impossible to create a LUI seperately from the digtial reality it reflects: the language and reality must be built up in a parallel process.

Chris illustrates this with Deikto, the LUI system he created for his interactive storytelling technology.


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The Language of InteractionBill DeRouchey
We are interacting with technology in an exploding number of forms. “Traditional” computers, cell phones, pocket PDAs, game systems, gesture-based input, store kiosks and checkouts, and much more. How do people learn new technology? By subconsciously learning the language of interaction and applying that language when learning something new.

Bill DeRouchey, Sr. Interaction Designer at Ziba Design surveys everyday objects out there now to spot patterns and trends in what people are learning from devices and products.


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The Language of Interaction

View SlideShare presentation or Upload your own. (tags: ixd ixda)

Getting RealJason Fried
Jason Fried is the co-founder and President of 37signals, a privately-held Chicago-based company committed to building the best web-based tools possible with the least number of features necessary. 37signals’ products include Basecamp, Highrise, Backpack, Campfire, Ta-da List, and Writeboard.

37signals also developed and open-sourced the Ruby on Rails programming framework. 37signals’ products do less than the competition — intentionally. Jason believes there’s real value and beauty in the basics. Elegance, respect for people’s desire to simply get stuff done, and honest ease of use are the hallmarks of 37signals products.


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Aurora: Envisioning the Future of the WebJesse James Garrett
Co-founder and President of Adaptive Path Jesse James Garrett provides an inside look at the process of creating Aurora, a concept video depicting one possible future user experience for the Web.

Jesse talks about the technology trends that will shape the future Web, outlines the challenges of designing a future product, and takes the audience for a behind the scenes look at the creation of the Aurora concept video.


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Aurora (Part 1) from Adaptive Path on Vimeo


Aurora (Part 2) from Adaptive Path on Vimeo.


Aurora (Part 3) from Adaptive Path on Vimeo.


Aurora (Part 4) from Adaptive Path on Vimeo.

Emerging trends | Design thinking | Service innovationAradhana Goel
When we look through the lenses of society (how we connect), mobility (how to move) and sustainability (how we consume), we realize that the world has changed dramatically in the last couple of years. Aradhana Goel, the Service Design Strategist at IDEO, discusses connections between these emerging trends, design thinking, and service innovation.
Download Aradhana’s presentation


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Books and BrowsersDave Gray
The book as a form factor has been around for about 2,000 years, since Julius Caesar first decided to fold up a scroll, accordion-style, and mark the pages for later reference. In 1455, Aldus Manutius was the first to publish the portable paperback, and it has remained relatively unchanged since.

In an interactive format, XPLANE Founder and Chairman Dave Gray explores several questions about the future of the book and the web browser.


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You are (Mostly) Here: Digital Space and the Context ProblemAndrew Hinton
Context. It’s everywhere. No, really, you can’t move without bumping into the stuff. But it used to be that we at least had a grasp of what context we were in at any given time. We were either here, or there. But technology has radically changed what it means to be “here” or “there,” and has brought some challenging design problems along with it.

Andrew Hinton, Lead Information Architect at Vanguard, discusses What does architecture even mean, when the walls are made of vapor? How do we map places that don’t behave like places anymore? And if you don’t know whether you’re here or there, then how do you know which version of yourself to be?
Download Andrew’s presentation


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Digital Context CluesJason Kunesh
Experience design is evolving in both discipline and practice as more people communicate and engage with media. In this presentation Independent Design Professional Jason Kunesh examines working with patterns, diagramming and prototyping tools, code frameworks like Rails and Drupal and usability testing 8 year olds.

Jason also looks at the lessons learned and where he draws the boundaries between a firm’s design principles and the tenets of a particular.


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Jdkunesh Idea2008

View SlideShare presentation or Upload your own. (tags: idea2008 ia)

Information in SpaceElliott Malkin
Artists and Information Architect Elliott Malkin discusses his new media projects installed in public space.

He covers several projects in this presentation including Eruv, a symbolic boundary erected around Jewish neighborhoods as part of the observation of the Sabbath completed in Lower Manhattan and New York city.

Elliott also talks about the research into the life of his great-grandfather, which led to his concept for Cemetery 2.0, an electronic device that connects gravestones to online genealogical databases.

Elliot also shares his most recent work, Graffiti for Butterflies, a technique for using ultraviolet light and street art to direct Monarch butterflies to food sources in urban areas.

Many thanks to Elliott for adding the audio from his presentation to the videos below. You can find the original source of these videos along with greater detail about each of these projects, on his web site.


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The Eruv Projects, IDEA Talk, Part I from Elliott on Vimeo.


Cemetery 2.0, IDEA Talk, Part II from Elliott on Vimeo.


Graffiti for Butterflies, IDEA Talk, Part III from Elliott on Vimeo.

Mixing MessagesEdwina von Gal
The design of a park around a museum of biodiversity in Panama (designed by Frank Gehry) has inspired a number of collaborations and connections throughout Panama and, now the United States. The Park will be a living extension of the museum’s exhibits and the first step in an educational trail that will encourage visitors to explore Panama’s rich natural resources.

In this presentation, author and landscape designer, Edwina von Gal, discusses how this project has inspired her to become involved in other educational and applied projects in Panama, working with scientists, students, and local populations to explore sustainable alternatives in agriculture, architecture, and tourism.


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User Experience Week

Written by: Jeff Parks

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User Experience (UX) Week was held in San Francisco, CA from August 12 – 15. Boxes and Arrows, in co-operation with Adaptive Path, interviewed speakers in UX, IA, IxD, and Human Factors. Many thanks to the entire team at Adaptive Path for the opportunity to share these conversations with the communities of practice.

Sketches from UX Week

T. Scott Stromberg from 404 User Experience Design and Ty Hatch of Ty Hatch Design captured the UX Week presentations with some quick and brilliant sketches. They were kind enough to share their observations with Boxes and Arrows.

T. Scott Stromberg Sketch Notes
Ty Hatch Sketch Notes

Session Slides from UX Week

Adaptive Path is adding session slides gradually to their website from presenters and workshop leaders. If available, Boxes and Arrows has linked directly to these presentations below.

On with the Show!

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iTunes     Del.icio.us     UX Week theme music generously provided by Sonic Blue

UX Week Keynote DiscussionPeter Merholz and Don Norman
UX Week 2008 kicked off with an on-stage conversation between the President and founder of Adaptive Path, Peter Merholz, and industry legend Don Norman. Don wrote the founding text on user-centered design, entitied, “The Design of Everyday Things“, and also coined the term “user-experience” while at Apple in the early 1990s.

They talk about the importance of the semantic differences around common issues in business like ROI from a design perspective, the necessity to look beyond the “all mighty dollar,” the importance of being passionate about your ideas, and knowing ultimately all team members want to create great products and services for other people.

Don shares his insights about the UX Week presentation given by Microsoft’s Jensen Harris around the usability of the Ribbon in the latest version of MS Office as well as the exciting future that lies ahead for all in the UX field.


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Being a UX Team of OneLeah Buley
In this conversation, Experience Designer Leah Buley from Adaptive Path shares some of the lightweight techniques that she and her team use to explore a variety of solutions quickly and how to enlist the support of non-team members in the UX process.

We talk about the video biographies of other team members at Adaptive Path and how all started out from humble beginnings – some in fields that had little to do with what we think about today as traditional UX projects – and how those experiences have helped in building great products and services.

Leah outlines the advice she gives in her conference talk Being a UX Team of One.

Videos from On-Stage Presentation
Leah was kind enough to share the videos she used in her presentation. Thanks again, Leah!

  • Watch members of Adaptive Path describe their first job in User Experience
  • Watch as Pam Daughlin answers the question When did you first discover UX?
  • Watch various members at Adaptive Path share their thoughts on what’s hot in User Experience at the moment.

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    Story Telling for User Experience DesignKevin Brooks and Kim Lenox
    Senior Interaction Deisgner at Adaptive Path, Kim Lenox chats with Kevin Brooks, the Principle Staff Researcher for Motorola Labs about his workshop entitled “Storytelling for User Experience Design“.

    They discuss various aspects of Kevin’s presentation including the importance of structure and patterns to guide creative endeavors. One critical aspect is listening when striving to be a remarkable storyteller within your own organization.

    Kim shares her art school experience where the criticism of her art helped her gain the confidence necessary to be a successful Interaction Designer.

    Kevin also discusses his upcoming publication about storytelling with Whitney Quesenberry. Learn more about his book at Rosenfeld Media.

    Download Kevin’s presentation from UX Week.


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    Unpacking Stories to Serve People BetterIndi Young
    Indi Young talks about the importance of continuing to ask “why” enough times to get to the core reasons for any individuals’ behavior or actions and how to convert stories into mental models. Her workshop “Unpacking Stories to Server People Better” includes these themes and more.

    We discuss the elegant way in which mental models can provide a visual representation of these behaviors and support elements that foster the likely repetition of any action.

    Indi also talks briefly about how her book from Rosenfeld media, “Mental Models – Aligning Design Strategy with Human Behavior,” can help others create these visual tools.


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    We’ll Always Have Paris: What Makes a Memorable Service Experience?Jennifer Bove and Ben Fullerton
    Jennifer Bove from Huge and Ben Fullerton from IDEO sat down with me shortly after their presentation to discuss ideas from “We’ll Always Have Paris – What Makes a Memorable Service Experience.”

    We explore the six key elements about what it takes to design services that keep people coming back for more.

    We probe into the dynamics of service design from real-world examples of business that provide unique experiences. One shoe company will actually order a pizza for their clients as well as order products from competitor sites to keep their customers satisfied.

    Jennifer and Ben outline why people get excited about intangible services in the same way they lust after the latest shiny toy that just came out on the market.


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    ben: A Prototype for Democracy in the 21st CenturyDave Wolf
    Dave Wolf, Vice President of Sales and Marketing at Cynergy Systems was kind enough to join me for this conversation about his presentation “ben: A Prototype for Democracy in the 21st Century.”

    We talk about Cynergy’s awarding winning application “ben” at the PhizzPop competition – a National Design and Development Challenge sponsored by Microsoft.

    “ben” is a series of interconnected, cross-platform applications that leverage the power of Microsoft Silverlight, Windows Presentation Foundation, Live Services, Twitter, VoIP technologies.


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    TV With an API! – Current at the Collision of TV and the InternetRod Naber and Dan Levine
    TVs in trouble! It might be terminal, but Rod Naber and Dan Levine from Current TV urge everyone not lose hope just yet. Discussing their presentation “TV with an API! Current at the Collusion of TV and the Internet” Rod and Dan describe how using their cable and satellite TV network along with their social news website, Current is experimenting across both media, looking for a cure.

    In this conversation we talk about how Current got started, the power of the community in generating content for Current News, and how the Internet is allowing users to create ads for companies. All this could change the way marketing approaches innovative solutions for their customers.


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    A User’s Guide to Managing Experience TeamsMargaret Gould Stewart and Graham Jenkin
    Google’s Margaret Gould Stewart and Graham Jenkin discuss their experience and ideas from their UX Week workshop about managing UX teams. Topics covered in this conversation include:

  • Prioritization and project tracking
  • How to gain insight into career development paths within a user experience team
  • Finding out about performance management
  • Discovering how to tailor your own management style
  • Margaret and Graham also tackled other tough issues during their session, such as:

  • Building a culture of constructive feedback
  • Developing leadership within a team
  • Effectively managing team dynamics
  • Evangelizing user experience practices
  • Managing stakeholders
  • Margaret and Graham also had participants of their workshop develop haiku’s about the importance of working with and managing UX Teams. They were kind enough to compile this collection of Haiku’s from the workshop for you. They also provided an example of the leadership cards. These cards can be printed off and shared with members of your team about which characteristics of a leader they deem to be most essential. Not every leader will be strong in all categories, however. Such information can help leaders understand the expectations of those they are working with on a daily basis.


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    New Paradigms for Interaction in Physical SpaceJake Barton
    Jake Barton gave an emotionally powerful presentation at UX Week entitled “New Paradigms for Interaction in Physical Space“.

    As the interaction designers for NPR’s StoryCorps and the co-leaad designer for the National September 11th Memorial Museum at the World Trade Center, Local Projects is creating new paradigms for interaction by tackling physical space.

    Jake talks with me about how the interaction design process bends, accelerates and sometimes completely falls apart, when applied to the global community.

    You can download Jake’s Presentation from UX Week.


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    Conversation with Adaptive Path’s New CEOMichael W. Meyer
    On the last day of UX Week I had the pleasure of chatting with Adaptive Path’s new CEO Michael Meyer about his impressions of UX Week and the opportunities that come with this new position.

    We discuss his past experiences as a nuclear engineer, time spent in the US Navy, as well as working at some of the leading design firms in the world such as frog and IDEO before arriving at Adaptive Path.

    My heart-felt thanks to Michael and the entire team at Adaptive Path for allowing Boxes and Arrows to share these conversations with the community.


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    Leading Designers to New Frontiers

    Written by: Jeff Parks

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    Adaptive Path’s “MX San Francisco”:http://www.adaptivepath.com/events/2008/apr/: Managing Experience through Creative Leadership took place in San Francisco between April 20-22. The conference focused on helping managers and designers deal with the complexity, challenges, and opportunities that make every day so entertaining.

    Jeff Parks and Chris Baum sat down with several of the conference speakers and organizers to further examine the issues that the sessions revealed.

    You can also follow the Boxes and Arrows podcasts on:
    iTunes     Del.icio.us     B&A MX podcast theme music created and provided by BumperTunes™

    Creating the Next iPodCordell Ratzlaff
    I had the pleasure of speaking with Cordell Ratzlaff about his presentation “Creating the next iPod”. Cordell is leading product design for Cisco’s voice, video, and web collaboration products. We discuss the necessity of creating a great corporate culture in order to create great products.


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    Interactions and RelationshipsRichard Anderson
    Chris Baum, editor-in-chief for Boxes and Arrows sits down with editor-in-chief for Interactions Magazine, Richard Anderson at MX San Francisco to discuss the different techniques, and skill sets it takes to develop and publish to the IA and UX communities.


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    New Interactions: Enlightened Trial and ErrorBjörn Hartmann
    Björn Hartmann and I discuss his presentation entitled New Interactions: Enlightened Trial And Error. and how he is leading work in design tools for pervasive computing, sensor based interactions, and design by modifications. Björn is a PhD candidate in Human Computer Interaction at Stanford University and Editor-in-Chief of Ambidextrous magazine, Stanford’s Journal of Design.


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    Chocolate and User ExperienceMichael Recchiuti
    Michael Recchiuti talks about the experience of making chocolate and how different flavors inspire new creations for the business and his customers. Looking at different professions outside of the web world in which most UX practitioners work can inspire innovation and creativity.


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    Round Table Discussion with Adaptive Path and Boxes and ArrowsChris Baum, Brandon Schauer, Sarah Nelson, Henning Fischer, and Ryan Freitas
    We start with a mash-up of these brief interviews followed by a round table discussion with editor-in-cheif at Boxes and Arrows Chris Baum, and four members of the Adaptive Path team including Brandon Schauer, Henning Fischer, Sarah Nelson, and Ryan Freitas about these comments and their own impressions of MX.


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    Thanks to “Adaptive Path”:http://www.adaptivepath.com/ for sponsoring these podcasts.

    IA Summit 2008, Day 1

    Written by: Chris Baum

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    The IA Summit was held in Miami, FL from April 10-14. Boxes and Arrows captured many of the main conference sessions (“see schedule”:http://iasummit.org/2008/sessioncal.html) starting on April 12.

    Day 1, April 12 | “Day 2, April 13”:http://boxesandarrows.wpengine.com/view/ia-summit-2008-day-2 | “Day 3, April 14”:http://boxesandarrows.wpengine.com/view/ia-summit-2008-day-3

    Podcasts will appear on this page as we produce them from the audio files so please check back regularly or subscribe to the iTunes feed below.

    iTunes     Del.icio.us     IA Summit theme music created and provided by BumperTunes™

    Journey to the Center of DesignJared Spool
    There’s a growing sentiment that spending limited resources on user research takes away from essential design activities. Is it time for user- centered design to evolve into something else? Or is there something else happening in our world of experience design that makes UCD obsolete? Jared Spool gives and entertaining and enlightening key note address at the 2008 IA Summit.(published 05/01/08)(published 04/25/08)


    Download audio   See the presentation on slideshare.See the slidecast

    Tagging: Five Emerging TrendsGene Smith
    Tagging has been the subject of much discussion over the last several years. But recent trends show that tagging is evolving quickly, and that today’s conventional wisdom might not be accurate for long. nForms’ Gene Smith explores five counterintuitive tagging trends that provide a glimpse into the next generation of user-generated classification.(published 05/01/08)


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    The Business of Experience: The Experience Impact FrameworkJess McMullin
    nForm’s Jess McMullin outlines three dimensions of The Experience Impact Framework including: the elements of business, the fundamentals of user experience practice and the kinds of impact we can have.(published 05/02/08)


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    The Long WowBrandon Schauer
    Brandon Schauer lays out an experience centric approach to fostering and creating loyalty by systematically impressing your customers again and again.(published 05/05/08)


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    Content Page Design Best PracticesLuke Wroblewski
    Luke Wroblewski discusses a set of best practices for Web content page design that focuses on appropriate presentation of content, context, and calls to action. (published 05/05/08)


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    Blind Ambition: How the Accessibility Movement Overlooks Sensory ExperiencesClaude Steinberg
    In this presentation Claude Steinberg argues that you’ll have a better grasp of user experience when you can translate it into something even a blind person would recognize. (published 05/05/08)


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    Inspiration from the Edge: New Patterns for Interaction DesignStephen Anderson
    To increase our own field of vision, Stephen Anderson takes a macro view of interface design, focusing on alternative UIs – and emphasizing patterns that can be leveraged in a business context.(published 05/05/08)


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    How to be a User Experience Team of OneLeah Buley
    Leah teaches techniques that any individual can use to generate and refine ideas, outlining flexible, simple activities that can be used quickly, wherever they’re needed.(published 05/06/08)


    Download   See the presentation on slideshare.See the slidecast

    A management fable: The little UX that went a long wayDan Willis
    UX Management often feels like a mystic art. It can entail moving people and processes within an organization without the enchantment of an official mandate. This presentation by Dan Willis deconstructs an illustrated fable about an intrepid creature who introduces user goals to a development process that would have otherwise been dominated by royal business owners and technological black magic. (published 06/07/08)


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    Thanks to Jeff Parks, Jackie Wu, and Kit Seeborg of the B&A/V Podcast team for working their hearts out, as well as ASIS&T and the IA Summit organizers for their support.

    IA Summit 2008, Day 2

    Written by: Chris Baum

    iasummit_logo.png


    The IA Summit was held in Miami, FL from April 10-14. Boxes and Arrows captured many of the main conference sessions (“see schedule”:http://iasummit.org/2008/sessioncal.html) starting on April 12.

    “Day 1, April 12”:http://boxesandarrows.wpengine.com/view/ia-summit-2008-day-1 | Day 2, April 13 | “Day 3, April 14”:http://boxesandarrows.wpengine.com/view/ia-summit-2008-day-3

    Podcasts will appear on this page as we produce them from the audio files so please check back regularly or subscribe to the iTunes feed below.
    iTunes     Del.icio.us     IA Summit theme music created and provided by BumperTunes™

    Search patternsPeter Morville
    Peter describes a pattern language for search that explains user psychology and information seeking behavior, highlights emerging technologies and interaction models, illustrates repeatable solutions to common problems, and positions us all to design better search interfaces and applications. (published 04/25/08)


    Download audio   See the presentation on slideshare.See the slidecast

    The information Architect and the Fighter PilotMatthew Milan
    Matthew argues that fighter pilot and military strategist John Boyd can teach us a great deal about how to understand, interpret and design for human decision making. (published 04/25/08)


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    E-service: What we can learn from the customer-service gurusEric Reiss
    In this passionate and entertaining presentation, Eric Reiss talks about the design and execution of a system of activities – people, processes, and technology – that ultimately build brand, revenues, and customer satisfaction. (published 04/25/08)


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    Practical Prototyping
    Todd Zaki Warfel, Chris Conley, Anders Ramsay, and Jed Wood

    The panel discuss various methods for prototyping with a focus on why we don’t prototype in software as much as we should and why we should be doing it more. (published 04/25/08)


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    The Impact of Social Ethics on IA and Interactive DesignKarl Johan Saeth and Ingrid Tofte
    Karl Johan Saeth, and Ingrid Tofte illustrate four cases showing that interactive design in one way or another is always based on interpretation of ethical rules, expressed or latent. IA and design are bound by cultural imperatives and this, Karl and Ingrid argue, is a fact we cannot ignore. (published 04/28/08)


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    What do Innovative Intranets Look Like?James Robertson
    James’ presentation provides highlights into the winning entries from the 2007 Intranet Innovation Awards and provides “lessons learnt” for organizations looking to drive innovation via their intranet. (published 04/28/08)


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    Panel: Presence, identity, and attention in social web architecutreChristian Crumlish, Christina Wodtke, Andrew Hinton, and Gene Smith
    In this discussion about presence, identity, and attention in social web architecture the panel talks about core IA related issues including: Structure of social sites, tagging and folksonomies, data models for people and their relationships, and navigating in a community site(published 04/28/08)


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    UX in the Wind: Finding Experience on a MotorcycleJoe Sokohl
    Keane’s director of user experience, Joe Sokohl, brings together his passions for motorcycling and user experience design in this talk about the intersection of industrial and interaction design in motorcycling.(published 04/29/08)


    Download   See the presentation on slideshare.See the slidecast

    Placemaking and Information ArchitectureDennis Schleicher
    Dennis Schieicher explores how we as IAs can learn from placemaking in the physical world and investigates markets and public places around the use of mobile technologies and how they add another layer of communication and sense-making on top of physical public places.(published 05/08/08)


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    Code blue: How service design can revolutionize patient care in hospitalsAaron Martlage
    In this presentation, Aaron Martlage explores techniques for leveraging the varied skill sets of those in the UX design field to provide service design in a complex environment. Aaron argues that experts must balance the social dynamics between different personas; capture and sift vast amounts of data in an attempt to distill pertinent information; and visualize their findings with precision to ensure that the experience is improved.(published 06/07/08)


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    Taxonomy is User ExperienceDave Cooksey
    It appears that taxonomies are becoming more important to the work we do as metadata and ontologies extend their reach further into user experience. Dave Cooksey demonstrates the virtues of thinking of taxonomy in terms of the user experience, ways of talking about taxonomies that communicate it’s value, and how to craft a user-centric taxonomy by examining several e-commerce redesign case studies.(published 06/07/08)


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    Hotel YeovilleJason Hobbs
    In this presentation entitled, “Hotel Yeoville” South Africa’s Jason Hobbs talks about how ethnographic research methods and an empathetic approach to users can form the basis for information architecture solutions that attempt to directly address and improve the lives of people in developing countries.(published 06/07/08)


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    Extending the gaming experience to conventional UI’sJohn Ferrara
    The video game industry produces an enormous volume of highly innovative user interface experiences, but this rich source of creative thinking is largely unseen by communities dedicated to conventional software or Web design. Vanguards’ John Ferrara argues that as gaming becomes a ubiquitous activity among a vast worldwide customer base, its direction and conventions will become not merely relevant to HCI design, but indeed impossible to ignore.(published 06/08/08)


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    Thanks to Jeff Parks, Jackie Wu, and Kit Seeborg of the B&A/V Podcast team for working their hearts out, as well as ASIS&T and the IA Summit organizers for their support.