Process and Methods

Somewhere in the process of evangelizing user-centered design, user experience professionals seem to have forgotten the value of vision-driven design, which can be equally important in making sites and software relevant and desirable. We need to integrate both approaches.

Well-designed interactive products allow people and technology to carry on a complex and elegant dance relying on multiple, simultaneous forms of communication. A new 12-part series will discuss the activity of interaction design as it relates to the Web, and the relative advantages and disadvantages of the Web as an interactive medium.

A typical maintenance project goes something like this: someone has a new piece of functionality or content they want to put up on the website. The IA’s job: find the best place for it.

October 14th, 2002

Consolidated Assessment:

There are several research tools at our disposal for understanding user behavior. But how many times do we get the chance to spend as much time on research as we think is required? Combining techniques is one way to increase efficiency and still collect meaningful information.

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