Though a possibly rewarding journey, starting a UX process can be a nightmare if approached from the wrong angle. Initiating a culture-shift, overhauling existing processes, evangelizing, strategizing, and educating is an enormous undertaking. Amy Hillman offers her perspective on how to build a UX process, from the ground up.
Bill Wetherell talks with Tom Wailes about how one team at Yahoo! turned the normal design process on its head. Their thoughtful approach was successful, Wails posits, because they worked small and crafty while being inclusive in most useful ways. (Part 3 in a series)
You Only See the Tip
Using comics is a novel means of communicating complex design concepts. There is has been a lot of talk about it recently, but it this medium only reserved for artists? Rebekah Sedaca decided to give it a try. It worked and she’s outlined her process and tools that you may be able to use.
Information architects working within enterprises are confronted by unique challenges, relating to organisational culture, business processes, and internal politics. James Robertson pulls the strands of situational spaghetti to get to the root of the project.
Starting Two Steps Earlier
From contest winners to struggling to define what “magazine” means online, Alex Chang and Matt Titchener reinvented Boxes and Arrows’ look and feel. Here is their tale…
Redesigning Boxes and Arrows
Many Web professionals consider content inventories critical parts of most projects. Are there certain specific things to look for during a content inventory? Fred Leise definitely thinks so. He proposes a set of content analysis heuristics and discusses how to utilize each one.
Part 1 Content Management Systems promise so much: content is easier to publish, easier to update, and easier to find and use. Lots of promises, but do CMSs really deliver? Masood Nasser examines why Content Management Systems often fail and shows how Information Architecture can come to the rescue.
More companies are doing user research than ever before, but what is becoming of all the information? Steve Mulder talks about strategies for getting research into shape so real people can actually use it. The key: user personas.
Can components come to the rescue for executive dashboards? Much like IKEA uses interchangeable islands, counters, and cupboards to create a custom kitchen, by Joe Lamantia shows how it’s possible to use a modular approach for executive dashboards.
Method acting can take your personas from the page to the stage. Think beyond traditional practice to give emotional life to your personas.