Web application design teams that have a shared understanding of a project’s context and objectives produce better results. Joseph Selbie explains, and gives us tips on how to promote shared, holistic understanding in our own teams.
Do we need more UX planning teams?
Holger Maassen posits his ideas about the process of planning and designing for User Experience Design-Planning (UXD-P) as Expectation Design.
How it’s less about deliverables, and more about design.
Andrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.
An Interview With Indi Young
Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount.
While the imaginary persona is helpful in the design process, a data-backed persona lends even more depth and focus to the development process. Andrea Wiggins reveals some effective ways to back up your personas with data easily available today.
A map-based approach to building a content inventory allows it to be a tool from the concept stages and throughout the life of the website. Patrick Walsh tells us why to use them, shows us how to create the maps, and how to leverage them over the long haul.
How To Use Bias To Get Unbiased Project Scope
Adam Polansky tells us about how “Faceted Feature Analysis” takes the subjective needs of stakeholders and blends them with objective constraints in a way that ensures all points of view are fairly considered.
Though a possibly rewarding journey, starting a UX process can be a nightmare if approached from the wrong angle. Initiating a culture-shift, overhauling existing processes, evangelizing, strategizing, and educating is an enormous undertaking. Amy Hillman offers her perspective on how to build a UX process, from the ground up.
You Only See the Tip
Bill Wetherell talks with Tom Wailes about how one team at Yahoo! turned the normal design process on its head. Their thoughtful approach was successful, Wails posits, because they worked small and crafty while being inclusive in most useful ways. (Part 3 in a series)
Using comics is a novel means of communicating complex design concepts. There is has been a lot of talk about it recently, but it this medium only reserved for artists? Rebekah Sedaca decided to give it a try. It worked and she’s outlined her process and tools that you may be able to use.