While the imaginary persona is helpful in the design process, a data-backed persona lends even more depth and focus to the development process. Andrea Wiggins reveals some effective ways to back up your personas with data easily available today.
A map-based approach to building a content inventory allows it to be a tool from the concept stages and throughout the life of the website. Patrick Walsh tells us why to use them, shows us how to create the maps, and how to leverage them over the long haul.
How To Use Bias To Get Unbiased Project Scope
Adam Polansky tells us about how “Faceted Feature Analysis” takes the subjective needs of stakeholders and blends them with objective constraints in a way that ensures all points of view are fairly considered.
Though a possibly rewarding journey, starting a UX process can be a nightmare if approached from the wrong angle. Initiating a culture-shift, overhauling existing processes, evangelizing, strategizing, and educating is an enormous undertaking. Amy Hillman offers her perspective on how to build a UX process, from the ground up.
You Only See the Tip
Bill Wetherell talks with Tom Wailes about how one team at Yahoo! turned the normal design process on its head. Their thoughtful approach was successful, Wails posits, because they worked small and crafty while being inclusive in most useful ways. (Part 3 in a series)
Using comics is a novel means of communicating complex design concepts. There is has been a lot of talk about it recently, but it this medium only reserved for artists? Rebekah Sedaca decided to give it a try. It worked and she’s outlined her process and tools that you may be able to use.
Starting Two Steps Earlier
Information architects working within enterprises are confronted by unique challenges, relating to organisational culture, business processes, and internal politics. James Robertson pulls the strands of situational spaghetti to get to the root of the project.
Redesigning Boxes and Arrows
From contest winners to struggling to define what “magazine” means online, Alex Chang and Matt Titchener reinvented Boxes and Arrows’ look and feel. Here is their tale…
Many Web professionals consider content inventories critical parts of most projects. Are there certain specific things to look for during a content inventory? Fred Leise definitely thinks so. He proposes a set of content analysis heuristics and discusses how to utilize each one.
Part 1 Content Management Systems promise so much: content is easier to publish, easier to update, and easier to find and use. Lots of promises, but do CMSs really deliver? Masood Nasser examines why Content Management Systems often fail and shows how Information Architecture can come to the rescue.