Imagine if you will information architecture as a pimply-faced, malcontent teenager.  IA is eager to express and redefine itself. It wants to be an individual yet accepted by its peers. It is simultaneously aggravated and apathetic about its parents, mentors, and role-models. It is a bit of a mess, but a wonderful, beautiful mess with…

When was the last time you read your resume? Go ahead and give it a look. Read your last job description. It’s impressive, right? Chances are, you emphasize your accomplishments, your ability to create stunning deliverables, and your extensive knowledge of the user experience practice. Now, think back to your last project. But, ignore the…

“A perfection of means, and confusion of aims, seems to be our main problem” – Albert Einstein My work involves helping people to understand how to best plan circumstances in which users are engaged and satisfied with their experience. Yet, I do not call myself a user experience designer. I am an information architect. I…

Parental advisory for strong language, guru deflating and semantics.    A couple of years ago, I was asked to speak about “design thinking” at a web conference. The conference-speaking part was nothing new, but the topic certainly was. With the “design thinking” wave having just recently peaked, I had yet to even come up with…

November 13th, 2012

Not Dead Yet

When Boxes and Arrows was founded a little over ten years ago, there was nothing quite like it online. There were peer-reviewed journals, and basic how-to articles. A List Apart was much more concerned with the CSS behind the interface back then, and UX Matters, Johnny Holland and Smashing Magazine were not even a twinkle in…

November 13th, 2012

Whither “User Experience Design”?

Like a lot of folks, I find the term “user experience design” awkward and unsatisfying, at once vague and grandiose, and not accurately descriptive of what I do. Too often it seems like a term untethered, in search of something — anything — we might use it to name. And yet I often call myself…

Every revolution needs a manifesto, and ‘Portfolio-Centred Design’ is no different. Therefore Stuart Neale stands before you proudly holding aloft his little red book screaming “Power to the designers!”
(I’d walk on by if I were you).

April 16th, 2010

IA Summit 10 – Whitney Hess Keynote

A Podcast from the IA Summit 2010 in Phoenix, AZ

In her closing Keynote at the 2010 IA Summit, Whitney Hess calls the UX community to charge outward with our shared mission and “cross the chasm” to real leadership.

December 23rd, 2009

Research Logistics

A Crash Course for Designers and Stakeholders

With technology touching ever more of our work lives, user research, in its many guises, becomes part of the project lifecycle. For those of us who want a better idea of what to expect when working with a researcher, Demetrius Madrigal sets our expectations.

April 5th, 2009

IA Summit 09 – Plenary

Jesse James Garrett Slams One Door and Opens Many More

In the Closing Plenary, Jesse James Garrett looks back at Summits past, examines
the current state of User Experience
Design, and endorses a vision of our practice as a mechanism for discovery.

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