Something that I feel is overlooked by a lot of product designers is the second-hand experience of their product. That is to say, above and beyond the target user, who is affected by the product—and most importantly—what is their experience? If the UX team has satisfied all the needs and desires of the target user,…
When we think of learning environments, we think of books, lectures, databases perhaps. But in my recent research, I discovered that the interactions we have with people in our networks play an even more important role in what we learn and how we turn information into actionable knowledge. All of the people in my study were…
Strong, Weak, and Temporary Ties
People increasingly use the web to get the information they need from each other, increasing the importance of social web design in the designer’s skill set. Paul Adams describes some basics about human relationships and key behaviors that impact our designs.
“Social” is infiltrating not only consumer software, but also the enterprise. Designers must often add social capabilities with little guidance on what it means outside of Facebook or Twitter. Erin Malone gives us five steps to get started.
Understanding Risk Improves Rating and Reputation Systems
Rating and reputation systems
can reduce uncertainty decisions during online transactions. Alex Kirtland and Aaron Schiff give us solid practical advice on how to design them successfully.
Theoretical Concepts to Leverage
Social networks are ripe in their opportunities for study by academics. Shiv Singh digs into research past and present to help us understand the dynamics of these hot systems. (Part 1 of a series)
How Public Prediction Markets Simplify Concepts about Buying and Selling Events and Ideas
Can prediction markets be used successfully in a corporate environment? Kirtland forecasts that making them easier to use just might be the key. Through simple guidelines, he shares strategies for benefiting the wise crowds.