Stephen Turbek highlights the various, subtle pressures on a user that reduce a user’s “effective intelligence”, or what they actually use when using an interface.
Usercentric
In this B&A podcast, Jeff Parks speaks with Gerry McGovern about the thinking that went into his new book. They discuss customers as strangers, the Long Neck, and task management — how to deliver and
measure what your customers want.
The Stranger’s Long Neck
Gerry McGovern discusses the importance of task management
How does Agile work effectively when redesigning a site? James Kelway uses case studies as starting points to explore how Agile and UCD can work together during wholesale redesigns.
Case study of agile and UCD working together
Finding the holistic solution
Anthony Colfelt is not anti-Agile, but he believes strongly about how user-centered design can operate in an Agile environment. Here he explains how he came to feel this way, the major pitfalls of Agile, and how he sees Agile and UCD fitting together in harmony.
Bringing User Centered Design to the Agile Environment
It is increasingly rare that our users are all from a single nation or culture. Jamie Owen talks about how our own cultures affect our design decisions.
Designing the Democratic
Thinking outside of our own cultural influences can strengthen our design decisions.
Jeff Parks talks with Afshan Kirmani about her article, expanding on various subjects including her User Experience Model.
Getting a Form’s Structure Right
Designing Usable Online Email Applications
Sometimes we need to take a step back to ensure that our motivations are in the right place. It can be easy to forget that, when people participate in our studies, they are our partners. Dana Chisnell has taken the time to examine these attitudes and help us understand how to avoid falling into such traps.
Why We Call Them Participants
Afshan Kirmani explains some fundamental principles that can help us design effective online forms.
Getting a Form’s Structure Right: Designing Usable Online Email Applications
Part 1