Changing Lanes

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In the course of your life, unless you have inherited your family’s Piggly Wiggly fortune, you will have held a number jobs. Maybe you started out in your teens by bagging groceries, or perhaps you filled up that piggy bank by babysitting or mowing lawns. That first job hopefully taught you some valuable lessons about life. You probably learned that time is money, that you have to work hard in order to do well and keep that job, that learning

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Evolving a Creative Workplace: Step 5

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In this ongoing discussion about growing creative teams organically, I’ve shared how to prepare your organization for successful expansion, how to plant the right elements into the mix, how to “water” for sustainable growth, and then how adding fertilizer can take your group’s motivation to the next level. Tilling and experimenting follow once everything’s been humming along smoothly for a while. Changing things up can breathe fresh air into a culture, as well as offer lessons about what works and

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Building the In-house Design Agency

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The first article discussed the pros and cons of different UX team structures. For companies that depend on user experience for business success, a strong internal team is essential. But how do you get there from here? Having built one UX group from scratch and managed another 230+ person internal UX groups, I’ve learned a few tips, often the hard way, that can help. Making the case The hardest part of building an in-house design agency is answering the basic

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Evolving a Creative Workplace: Step 3

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In my last two installments, I shared how Greg, Tim, and I prepared Intuitive Company for success by creating an open work environment and then “planting” the right people into our culture. Watering is next—and it’s critical. After a team of senior professionals were in place and had formed a strong foundation for Intuitive Company, we had to set them up for success to ensure things kept running smoothly so that our culture and growth wouldn’t wither. One of the

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