Comments on: Deliverables and Methods: Special Deliverable #8 http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/ Boxes and Arrows is devoted to the practice, innovation, and discussion of design; including graphic design, interaction design, information architecture and the design of business. Mon, 20 May 2013 13:09:05 +0000 hourly 1 By: ML http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/#comment-9327 ML Wed, 30 Nov -0001 00:00:00 +0000 http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/#comment-9327 I’m wondering if we could go even one more step before Problem-Understanding? Perhaps even a conceptual process for locating a problem…not just identifying symptoms. The reason I bring this up is I’ve been in meetings where I had a diagram to help with the understanding of the problem, but only to discover that the problem I was stating was really a symptom of higher-order problem.

]]> By: christina http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/#comment-9328 christina Wed, 30 Nov -0001 00:00:00 +0000 http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/#comment-9328 the “make it bigger” are here to stay– it’s up to us to figure out our responses, re: this weeks article http://www.boxesandarrows.com/archives/ten_quotable_moments_challenges_and_responses_for_ui_designers.php

]]> By: andrew http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/#comment-5523 andrew Wed, 30 Nov -0001 00:00:00 +0000 http://boxesandarrows.com/deliverables-and-methods-special-deliverable-8/#comment-5523 “I’m wondering if we could go even one more step before Problem-Understanding? Perhaps even a conceptual process for locating a problem”

Interesting thought, but I’d be careful proposing that to clients. “You mean you want to figure out how we’re going to figure this stuff out?” I have nightmares where I find myself saying things like “this is really a higher-order problem” in front of clients…sort of like pointing out that their business strategy doesn’t actually incude making money.

Re: the “can’t the tabs be green” discussion: I think IA and ID needs to develop methods that accomodate that kind of client behavior; it’s just not going to go away no matter how patiently you explain things. Surely graphic designers have been dealing with this problem for hundreds of years, no?

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