Comments on: Observing the User Experience: A Practitioner’s Guide to User Research http://boxesandarrows.com/observing-the-user-experience-a-practitioners-guide-to-user-research/ Boxes and Arrows is devoted to the practice, innovation, and discussion of design; including graphic design, interaction design, information architecture and the design of business. Mon, 20 May 2013 13:09:05 +0000 hourly 1 By: Kyle http://boxesandarrows.com/observing-the-user-experience-a-practitioners-guide-to-user-research/#comment-9672 Kyle Wed, 30 Nov -0001 00:00:00 +0000 http://boxesandarrows.com/observing-the-user-experience-a-practitioners-guide-to-user-research/#comment-9672 This book truely is a practioner’s handbook. I have found it to be completely invaluable in conducting research on potential user groups.

This book has paid for itself 10x over! It’s a definite must-have for anyone in the field.

]]> By: Louie http://boxesandarrows.com/observing-the-user-experience-a-practitioners-guide-to-user-research/#comment-9673 Louie Wed, 30 Nov -0001 00:00:00 +0000 http://boxesandarrows.com/observing-the-user-experience-a-practitioners-guide-to-user-research/#comment-9673 We used this book in an Evaluation Methods class I took @ U Mich. There was general consensus among the students that the content wasn’t as exciting as the more academic CHI papers also included in the course’s curriculum. It’s informal tone made it seem more ‘Mickey Mouseish’ (although some would argue more pedestrian and thus more ‘usable’).

Fast forward a couple of months and I’m at an internship where I need to utilize some of the evaluation methods from the course and need a refresher. I don’t have time to wade through academic literature that substantiates a method through case studies and statistics. I can’t believe it but, I turn to this Kuniavsky book more than any other text. I scan it for a refresher on a method as well as a starting point for deliverables. I guess I could have learned this from the subtitle, ‘A practitioner’s guide to user research’.

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