Boxes And Arrows : The Design Behind the Design

Chris Baum

416 Reputation points | Submitted 7 stories | Posted 27 comments

Chris is a UX practitioner who started his career in technology as a customer service rep for a startup back in the go-go Web boom. After taking over product management responsibilities and building his first website, he moved on to usability and design management roles at Charles Schwab. He returned to product management as Sr. PM for eTrade and Jaman.com, an online social cinema company, before coming back into the design seat. He is putting together a consulting practice combining all of his skills as you read this.

In designer guise, he is recognized as an expert user experience practitioner and an enterprise information architect. Chris is also the Editor-in-Chief of Boxes and Arrows.

Stories written by Chris Baum

• Transitioning from User Experience to Product Management [26 comments]
• Transitioning from User Experience to Product Management [7 comments]
• Interactions 08 in the Garden of Good and Evil [3 comments]
• What Is Your Mental Model? [11 comments]
• IA Summit 2008, Day 3 [3 comments]
• IA Summit 2008, Day 2 [0 comments]
• IA Summit 2008, Day 1 [14 comments]

Comments made by Chris Baum

• Hey Christina, this is a great article. We should all be thi… [0 points]
• That's a great question, Cristos. We definitely think so, bu… [3 points]
• Thanks for your comments, Michael and Madonnalisa. Matt - A… [0 points]
• Hi John, I like that idea! I would think that it is most li… [2 points]
• Knowing a BIT about how the venture capital market works, I … [0 points]
• Just fyi that we've added a footnote to this story more clea… [0 points]
• You're certainly welcome, Manoj. This article was a blast to… [0 points]
• Hi Steve, That's EXACTLY it. We're going to do the iTunes t… [0 points]
• Thanks for the story, Mike. It's amazing how often some of … [0 points]
• Hi Joe, Thanks for adding your idea. We review the ideas re… [0 points]
• I think we all try to design with a goal in mind - both for … [0 points]
• Thanks for letting us know Kalle. I've just fixed it. Apolog… [1 points]
• Absolutely! One of the most interesting things going on righ… [0 points]
• We weren't kidding! If you have some stories about how you m… [1 points]
• Funny thing. I was just reading a Forbes article by Nassim N… [3 points]
• Hi Richard, Are you looking to write the story? Or are you … [0 points]
• Hi Mark, I know what you mean, so I've added your comment a… [0 points]
• @Aaron Great question about segments. The mental modeling p… [0 points]
• Hello to all of the DeVry folks! Hope you're mission stateme… [0 points]
• Hi Osmane, Your point is well-taken. We have many things in… [0 points]
• Hi Charlene, > Was there ever a part 2 to this article? It… [0 points]
• Adriana, that is a fantastic idea! I will pass that onto the… [0 points]
• Well done, Mike. Maybe we'll get to publish your next piece. [0 points]
• Hi Andrey, Glad you like the poster. Jesse is an amazing IA… [0 points]
• If you visit the IA Summit conference program, some of the p… [0 points]
• Hi Axel, I didn't even realize that this was still visible.… [0 points]
• @ Paul - Hallie's presentation was, unfortunately, not audib… [0 points]