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	<title>Comments on: Recording Screen Activity During Usability Testing</title>
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	<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/</link>
	<description>Boxes and Arrows is devoted to the practice, innovation, and discussion of design; including graphic design, interaction design, information architecture and the design of business.</description>
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	<item>
		<title>By: anu</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8776</link>
		<dc:creator>anu</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8776</guid>
		<description><![CDATA[We use camtasia as part of our usability testing toolset. Whether we use it on its own, or in conjunction with our mobile usability lab, we find it very useful. Screen cap on a [relatively] powerful laptop give enough fidelity to tell what a user did at any point in the test, and the abilty to capture sound alongside this is great, especially when we&#039;re not taking the rest of our kit - asking the user to think aloud or make vocal notes during the session goes a long way to capturing essential info that you don&#039;t get just from doing screen capture, and allows for after session review and analysis. I do agree that observer notes are as vital though.

A 30 minute session generates an .avi file of less than 100Mb, often a lot less.

Hope this helps]]></description>
		<content:encoded><![CDATA[<p>We use camtasia as part of our usability testing toolset. Whether we use it on its own, or in conjunction with our mobile usability lab, we find it very useful. Screen cap on a [relatively] powerful laptop give enough fidelity to tell what a user did at any point in the test, and the abilty to capture sound alongside this is great, especially when we&#8217;re not taking the rest of our kit &#8211; asking the user to think aloud or make vocal notes during the session goes a long way to capturing essential info that you don&#8217;t get just from doing screen capture, and allows for after session review and analysis. I do agree that observer notes are as vital though.</p>
<p>A 30 minute session generates an .avi file of less than 100Mb, often a lot less.</p>
<p>Hope this helps</p>
]]></content:encoded>
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		<title>By: Bryan</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8777</link>
		<dc:creator>Bryan</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8777</guid>
		<description><![CDATA[Karl:

Read your article with interest. Noticed on your 3rd page that your &quot;Bottom Line&quot; was from the Screencam product, not Camtasia.

Haven&#039;t looked at these tools in a while, may do so again thanks to your review.]]></description>
		<content:encoded><![CDATA[<p>Karl:</p>
<p>Read your article with interest. Noticed on your 3rd page that your &#8220;Bottom Line&#8221; was from the Screencam product, not Camtasia.</p>
<p>Haven&#8217;t looked at these tools in a while, may do so again thanks to your review.</p>
]]></content:encoded>
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	<item>
		<title>By: James</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8778</link>
		<dc:creator>James</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8778</guid>
		<description><![CDATA[Good information.

Question:
Is it possible to redirect the screen capture from the test computer to a second computer, for viewing and recording in a nearby room with audio. Our need is to allow a person to do a usability test with an observer. 
Perhaps redirected recording would be possible on a LAN shared drive?

Another related issue not directly part of your test purpose (so you may not have an answer, but it is worth asking).
We still want to veiw the client, with whom the observer will need to interact. Two video cameras and two sets of microphone audio are also desired for capture. Do you know of a way to integrate PC screen, video, and audio capture in one session for live or future review. ie. the whole lab capture package.

The second question is off target in response to your stated goal, but you may have looked at this issue as well....

Thank you]]></description>
		<content:encoded><![CDATA[<p>Good information.</p>
<p>Question:<br />
Is it possible to redirect the screen capture from the test computer to a second computer, for viewing and recording in a nearby room with audio. Our need is to allow a person to do a usability test with an observer.<br />
Perhaps redirected recording would be possible on a LAN shared drive?</p>
<p>Another related issue not directly part of your test purpose (so you may not have an answer, but it is worth asking).<br />
We still want to veiw the client, with whom the observer will need to interact. Two video cameras and two sets of microphone audio are also desired for capture. Do you know of a way to integrate PC screen, video, and audio capture in one session for live or future review. ie. the whole lab capture package.</p>
<p>The second question is off target in response to your stated goal, but you may have looked at this issue as well&#8230;.</p>
<p>Thank you</p>
]]></content:encoded>
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		<title>By: speterson</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8779</link>
		<dc:creator>speterson</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8779</guid>
		<description><![CDATA[You may want to check out Retrospection, www.captivedevelopments.com

Retrospection runs in the background, using a low amount of computer processing power.  It was specifically designed to track screen activity for technical support purposes, QA testing, and product testing.]]></description>
		<content:encoded><![CDATA[<p>You may want to check out Retrospection, <a href="http://www.captivedevelopments.com" rel="nofollow">http://www.captivedevelopments.com</a></p>
<p>Retrospection runs in the background, using a low amount of computer processing power.  It was specifically designed to track screen activity for technical support purposes, QA testing, and product testing.</p>
]]></content:encoded>
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		<title>By: Valera</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8780</link>
		<dc:creator>Valera</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-8780</guid>
		<description><![CDATA[Hi guys! I think a very good and inexpensive product for screen recording is BB FlashBack. I&#039;ve been using it for a long time. &lt;a href=&quot;http://www.bbflashback.com&quot; rel=&quot;nofollow&quot;&gt;http://www.bbflashback.com&lt;/a&gt;]]></description>
		<content:encoded><![CDATA[<p>Hi guys! I think a very good and inexpensive product for screen recording is BB FlashBack. I&#8217;ve been using it for a long time. <a href="http://www.bbflashback.com" rel="nofollow">http://www.bbflashback.com</a></p>
]]></content:encoded>
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	<item>
		<title>By: jess</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5330</link>
		<dc:creator>jess</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5330</guid>
		<description><![CDATA[&gt;to be of real use in usability testing

Well, Karl did say he was looking for 10 frames/sec. and he used a screencam for his &quot;thinkafter&quot; project. So that seems to be &quot;real&quot; usability testing. But the key consideration here is *cost*. Does a screencam tool provide value to low-budget usability evaluations? It can, but no guarantees (good notes from good observers go a long ways, without any fancy equipement. Video may not be needed at all, whether screencammed, camcordered, or scan converted.)

People looking to record screens who have a bit more money might also consider a consumer level scan converter to record computer monitor &gt;&gt; VCR.]]></description>
		<content:encoded><![CDATA[<p>&gt;to be of real use in usability testing</p>
<p>Well, Karl did say he was looking for 10 frames/sec. and he used a screencam for his &#8220;thinkafter&#8221; project. So that seems to be &#8220;real&#8221; usability testing. But the key consideration here is *cost*. Does a screencam tool provide value to low-budget usability evaluations? It can, but no guarantees (good notes from good observers go a long ways, without any fancy equipement. Video may not be needed at all, whether screencammed, camcordered, or scan converted.)</p>
<p>People looking to record screens who have a bit more money might also consider a consumer level scan converter to record computer monitor &gt;&gt; VCR.</p>
]]></content:encoded>
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	<item>
		<title>By: George Olsen</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5331</link>
		<dc:creator>George Olsen</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5331</guid>
		<description><![CDATA[Note: We&#039;ve fixed the aforementioned typo on the third page.]]></description>
		<content:encoded><![CDATA[<p>Note: We&#8217;ve fixed the aforementioned typo on the third page.</p>
]]></content:encoded>
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		<title>By: Tricia Tenpenny</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5332</link>
		<dc:creator>Tricia Tenpenny</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5332</guid>
		<description><![CDATA[Regarding the &quot;Bottom Line&quot; on the third page: It now says &quot;Camtasia&quot; but the content is still incorrect. Camtasia DOES run on Windows 2000 and XP.

Hey, nobody&#039;s perfect!]]></description>
		<content:encoded><![CDATA[<p>Regarding the &#8220;Bottom Line&#8221; on the third page: It now says &#8220;Camtasia&#8221; but the content is still incorrect. Camtasia DOES run on Windows 2000 and XP.</p>
<p>Hey, nobody&#8217;s perfect!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Troy Stein</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5333</link>
		<dc:creator>Troy Stein</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5333</guid>
		<description><![CDATA[Karl,

thanks for the review!  Just two comments:

Camtasia supports Windows 2000 and XP.  We&#039;ve supported each OS within months of their respective releases.  

On page four you talk about using HyperCam and TSCC.  Its a cool trick.  As an FYI, you need Camtasia installed on the same machine as Hypercam to make it work.  The TSCC alone won&#039;t do it.  You likely had both installed and that&#039;s why it was successful.  

Thanks again for your review and recommendations!  I hope you enjoyed your backpacking!

Troy Stein
Camtasia Marketing Manager]]></description>
		<content:encoded><![CDATA[<p>Karl,</p>
<p>thanks for the review!  Just two comments:</p>
<p>Camtasia supports Windows 2000 and XP.  We&#8217;ve supported each OS within months of their respective releases.  </p>
<p>On page four you talk about using HyperCam and TSCC.  Its a cool trick.  As an FYI, you need Camtasia installed on the same machine as Hypercam to make it work.  The TSCC alone won&#8217;t do it.  You likely had both installed and that&#8217;s why it was successful.  </p>
<p>Thanks again for your review and recommendations!  I hope you enjoyed your backpacking!</p>
<p>Troy Stein<br />
Camtasia Marketing Manager</p>
]]></content:encoded>
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	<item>
		<title>By: Karl Fast</title>
		<link>http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5334</link>
		<dc:creator>Karl Fast</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://boxesandarrows.com/recording-screen-activity-during-usability-testing/#comment-5334</guid>
		<description><![CDATA[Several people have pointed out an error in the Camtasia section. In &quot;The Bottom Line&quot; it says that Camtasia does not run on Windows 2000 or XP, yet at the start of the page and in the Pros section it says it runs on all versions of Windows except Win95. Oops! It&#039;s the latter that&#039;s correct.

Camtasia runs on just about everything (so does Hypercam). It&#039;s Lotus Screencam that doesn&#039;t suppport Windows 2000/XP.

As for &quot;FrontCam&quot; at http://www.maxfeel.com/, I was previously unaware of the product. If I had heard of it before I might have included it in the review.

--karl]]></description>
		<content:encoded><![CDATA[<p>Several people have pointed out an error in the Camtasia section. In &#8220;The Bottom Line&#8221; it says that Camtasia does not run on Windows 2000 or XP, yet at the start of the page and in the Pros section it says it runs on all versions of Windows except Win95. Oops! It&#8217;s the latter that&#8217;s correct.</p>
<p>Camtasia runs on just about everything (so does Hypercam). It&#8217;s Lotus Screencam that doesn&#8217;t suppport Windows 2000/XP.</p>
<p>As for &#8220;FrontCam&#8221; at <a href="http://www.maxfeel.com/" rel="nofollow">http://www.maxfeel.com/</a>, I was previously unaware of the product. If I had heard of it before I might have included it in the review.</p>
<p>&#8211;karl</p>
]]></content:encoded>
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