Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
How a storytelling method can help unify teams and create better products
A screenwriter has a compass that can guide him through the writing process. Cindy Chastain chronicles how we can translate this approach to help us remember the quality and value of the experience.
Using appropriate fidelity for the situation
Fred Beecher categorizes prototypes along two dimensions of fidelity –visual and functional — and explains how to choose the right kind of prototype that answers the right questions.
IxDA's conference brings a fresh program back to Savannah in 2010
In this podcast, Chris Baum talks
with Bill DeRouchey about how
Interaction 10 is being redesigned based on lessons from previous
Living a Second Life in Online Worlds
In preparation for IDEA 2009, Russ talks to Thomas Malaby about his experiences working in Second Life and the future of virtual worlds.
Bridging the gap between design and content
Designers often dismiss deep consideration of content. Chris Detzi shows how this affects project implementation and helps us
create experiences that hold
content more effectively.
In preparation for IDEA 2009, Russ talks to Leisa Reichelt about her experience designing for Drupal 7, how to design in open source and cross-cultural environments, and how she recharges her design work with art and family.
How your design team can benefit from wiki collaboration while avoiding its pitfalls
Peter Gremett shows how using a wiki to capture your design is a great way to be adaptive as you build and deliver product
in Agile environments.
Patrick Stapleton takes a look at some of the world’s most popular pattern libraries and presents the case for a standard approach to documentation and categorization.
Coming to a city near you
With their interesting approach and engaging format, UX Book Clubs are sprouting up all over the globe. Steve
Baty tells us about their genesis, the structure, and how the approach
encourages new learning and