“Social” is infiltrating not only consumer software, but also the enterprise. Designers must often add social capabilities with little guidance on what it means outside of Facebook or Twitter. Erin Malone gives us five steps to get started.
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With technology touching ever more of our work lives, user research, in its many guises, becomes part of the project lifecycle. For those of us who want a better idea of what to expect when working with a researcher, Demetrius Madrigal sets our expectations.
Research Logistics
A Crash Course for Designers and Stakeholders
After hearing about Donna Spencer’s paper-based tree testing, Dave O’Brien and his colleagues were hooked, so much so that they built an online tool to allow you to effectively test a site hierarchy. Hear about the tree testing approach and see how O’Brien’s tool works.
Tree Testing
A quick way to evaluate your IA
Aaron Travis explores the importance of using sketchy wireframes early in the project
cycle. He then discusses the conversion of computer-based sketches into traditional wireframes and includes an analysis of “sketchy” capabilities of popular software tools.”
Sketchy Wireframes
When you can't (or shouldn't) draw a straight line
The Interaction 10 program has been announced, including an interesting mix of noted keynote speakers, industry experts, and interactive sessions. Jen Bove gives us a rundown of how they’ve put the program together.
Engaging Interaction
The speakers and experiences of Interaction 10
The IDEA Conference took place in Toronto on September 15-16. The speakers represent the best thinking on Social Experience Design. Expand your practice with their experiences and ideas. Along
with the IA Institute, we’re happy
to bring you recordings of most conference talks.
IDEA 2009 – Day 2
Social and Experience Design
Conversations about mobile UX are often skewed by ‘the next big thing’ in the previous news cycle. Dakota Reese Brown suggests an alternative view of the mobile space based on principles rather than isolated tactics.
Four Key Principles of Mobile User Experience Design
Academic Insights Tested in the Real World
The IDEA Conference took place in Toronto on September 15-16. Expand your practice by absorbing the best thinking on Social Experience Design. Brought to you in cooperation with the IA Institute.
IDEA 2009 – Day 1
Social and Experience Design: Inspired Ideas, Practical Outcomes
Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
What design researchers can learn from hostage negotiators
A screenwriter has a compass that can guide him through the writing process. Cindy Chastain chronicles how we can translate this approach to help us remember the quality and value of the experience.
Experience Themes
How a storytelling method can help unify teams and create better products