At the heart of design are the stories that give meaning to the work. Andrew Hinton meditates on what stories have taught him about information architecture and the people inhabiting the places he’s helped design.

Leonardo, the genius. Yet, even the great Leonardo faltered from time to time. Brian Sullivan shares the tale of Leonardo’s kitchen nightmare and teases out the lessons we can all learn from failure.

February 3rd, 2012

Integrating UX into the Product Backlog

The User Experience Integration Matrix

Many agile teams can’t develop good user experiences because UX just isn’t integrated well enough. With the UX Integration Matrix, Jon Innes helps involve UX in every possible part of the agile process.

November 23rd, 2011

Complexity and User Experience

Understanding features in terms of complexity instead of functionality

Jon Bolt explores how changing the discussion from “functionality” to “complexity” helps product owners and designers better evaluate the real impact new features have on a product.

September 7th, 2011

Alignment Diagrams

Focusing the business on shared value

Alignment diagrams bring actions, thoughts, and people together to address the causes of poor experience at their root. James Kalbach shows how designers can use this tool to solve business problems and have real business impact.

April 20th, 2011

Are your users S.T.U.P.I.D?

How good design can make users effective

Stephen Turbek highlights the various, subtle pressures on a user that reduce a user’s “effective intelligence”, or what they actually use when using an interface.

Most designers will soon be asked to design transitions. Greg Nudelman helps us prepare by examining the principles behind a good animation, showing how to sketch them out, and explaining how to document them effectively for development.

September 27th, 2010

The Stranger’s Long Neck

Gerry McGovern discusses the importance of task management

In this B&A podcast, Jeff Parks speaks with Gerry McGovern about the thinking that went into his new book. They discuss customers as strangers, the Long Neck, and task management — how to deliver and
measure what your customers want.

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