Interviews
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Interview: Steve Krug
by B&A Staff | [2 comments]
In April 2004, Boxes and Arrows sent a set of questions to Steve Krug for an interview to be published in the June edition. What we didn't know at the time was that Steve is a notoriously slow and methodical writer. Eleven months later, to our great delight, this interview turned up. Thanks Steve! more...
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Hiding in Plain Sight: An Interview with Adam Greenfield
by B&A Staff | [5 comments]
Is everyware overwriting what we know as everyday? On the heels of finishing his first book, Adam Greenfield talks with Boxes and Arrows about Everyware: The Dawning Age of Ubiquitous Computing and how the concepts are reshaping our lives. more...
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Dogmas Are Meant to be Broken: An Interview with Eric Reiss
by Liz Danzico | [7 comments]
Is there a need for a Strunk and White of usability principles? Boxes and Arrows talks with Eric Reiss about sites designed by the neighbor's kid, how we didn't get Web 1.0 right, and the Web Dogma '06. more...
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Lou Rosenfeld Eats his own Dog Food
by Liz Danzico | [2 comments]
What does the publishing industry have in common with your 10 am design review with the client? More than you might think. Louis Rosenfeld reveals that the process of becoming a publisher is much like a product development process. more...
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From Data to Wisdom: An Interview with Paco Underhill
by Liz Danzico | [6 comments]
How can the simple act of watching people make better products? Paco Underhill, the foremost expert in behavior market research, talks about the pyramid of knowledge, worshipping at the altar of the CEO, and the need to supersize or specialize. more...
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The Visual Vocabulary Three Years Later: An Interview with Jesse James Garrett
by Dan Brown | [0 comments]
In October 2000, Jesse James Garrett introduced a site architecture documentation standard called the Visual Vocabulary. Since then, it has become widely adopted among information architects and user experience professionals. more...
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The Line Between Clarity and Chaos
by Liz Danzico | [9 comments]
Life is full of choices, and making these choices seems more difficult each day. Boxes and Arrows interviews Barry Schwartz, author of The Paradox of Choice, to dig into these decisions—when we make them and when we don't. more...
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Long Tails and Short Queries
by Christina Wodtke | [6 comments]
Why haven't we figured out search yet? Amanda Spink talks with Christina Wodtke on why searchers still can't ask a useful question of a search engine, and how Google may be part of the problem rather than part of the solution. more...
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What Is Your Mental Model?
by Chris Baum | [13 comments]
Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount. more...
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Talking with Jesse James Garrett
by Erin Malone | [2 comments]
Upon publication of his new book, “The Elements of User Experience”, Boxes and Arrows talks to the author, Jesse James Garrett, to discover how the diagram evolved into the book, why he only wears black and how his work as an information architect has evolved. more...
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Talking with Virginia Postrel
by Steve MacLaughlin | [7 comments]
Boxes and Arrows contributing writer Steve MacLaughlin caught up with author Virginia Postrel to get her thoughts on the age of aesthetics and what it means for design professionals. Postrel's new book, The Substance of Style, explores the economic, cultural, social, personal, and political implications of the growing importance of aesthetics in business and society. more...
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Long Live the User (Persona): Talking with Steve Mulder
by Liz Danzico and Steve Mulder | [5 comments]
More companies are doing user research than ever before, but what is becoming of all the information? Steve Mulder talks about strategies for getting research into shape so real people can actually use it. The key: user personas. more...
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Foundations of Interaction Design
by Jeff Parks | [4 comments]
Jeff Parks speaks with David Malouf on his article, Foundations of Interaction Design. They discuss several foundations of Interaction design explore in greater detail issues posted in the story's comments. more...
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Unraveling the Mysteries of metadata and taxonomies
by Christina Wodtke | [7 comments]
Recently Boxes and Arrows caught up with Samantha Bailey, formerly at Argus and current lead IA for Wachovia Corporation's Wachovia.com website. She talks about the transition from being a consultant to an "innie" IA, unravels the mysteries of metadata and taxonomies and shares her vision of the future of IA. more...
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Blasting the Myth of the Fold
by Jeff Parks | [2 comments]
Milissa and Jeff discuss how this long held rule in web design is being de-bunked by web analytics and user testing, as well as how this will impact design and development processes based on screen resolution and browser compatibility. more...
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AIGA Experience Design - Past, Present and Future
by Erin Malone | [4 comments]
At the end of April, the AIGA Experience Design sig will hold its first joint Forum as part of CHI 2002. Intended to be the first of several collaborative ventures to bring the Experience Design communities of practice together, the success of the forum marks a milestone in the life of the AIGA ED group. more...
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Building the Beast: Talking with Peter Morville
by George Olsen | [1 comment]
Polar Bear book co-author Peter Morville shares the inside stories about the making of the new edition—from its original scribblings on an airsick bag to the ideas that didn’t make it in—and his thoughts about how the field has changed since their book was first published. more...
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Straight from the Horse's Mouth with Livia Labate and Austin Govella
by Christina Wodtke and Bill Wetherell | [4 comments]
Christina talks with Livia Labate and Austin Govella about the UX practice in Comcast and how they have created an environment where they are treated as colleagues rather than a service organization. (Part 1 of a series) more...
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Interactions 08 in the Garden of Good and Evil
by Chris Baum | [3 comments]
Dan Saffer opens up to B&A about the IxDA and Interaction 08 conference. He helps us understand context of the organization, how the conference evolved, and what to expect in Savannah. more...
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Got Usability? Talking with Jakob Nielsen
by Chad Thornton | [18 comments]
Jakob Nielsen has brought usability to the attention of the general public, but within the user experience community he's been criticized by those who say he emphasizes a view that excludes other dimensions of user experience. So is he the defender of ease-of-use or the enemy of creativity? more...