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Hi, all. I’m so excited about these forums.
I’m the IA for our corporate intranet, which is pretty darned big. Currently, though, my role is limited to helping new sites go live. I do absolutely no work after the site is launched, until a few years later when we do the redesign and we start over from scratch.
I’d like to modify this, and do some maintenance work to refine and tweak the IA during the life of the site. I need to make the case to management, though, so I’d like to say that “simply everyone” is doing this.
Are you doing this? If so, what are you doing? Can you point me to any resources about this focus?
Many thanks!
David Grant
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Posted 2008/06/01 @ 23:36PM with
Hi Mary,
I’ve just joined B&A, so this will be my first contribution.
My job is as Content Manager for an Australian Government department and just like you, have just guided an intranet redev to release. Now that the intranet has been halved and has a logical information, page and navigation design, interest is already in “what’s next??”.
To keep across this new site – as well as bouncing from project to project – without getting bogged down in daily publishing, I’ve done a few things:
1) got involved in the Post-implementation review (PIR) process.
I found this a great way to keep in-touch with all the important stakeholders who were involved during the card-sort and other design sessions. They have an intranet contact person and I have a strong network of users and information owners (some very senior) to work with for enhancements, or poll when someone has an idea to test out.
2) become a mentor/consultant to the publishing team.
This is a reciprocal relationship and is great for when someone out there is wanting the web publishing team to start loading-up the homepage with guff. Being a sounding board for the publishing area allows me to “get in early” and provide alternatives and helpful suggestions.
3) keep some forums running (if you can).
During the Intranet project, the Information Design Consultative Forum was born and they still get used whenever something big is on the horizon. I found that by being the coordinator of the forum, and sharing the “what” and “how” stuff with interested parties, they like to recycle committees that seemed to work well. So I can still get involved without having to remember what that
tag thing did.
Hope this is helpful, they’re more methods than resources.
Regards
David.