Why are you in UX? It probably isn’t to get rich. Yes, there is plenty of money in being a UX professional today. If you’re competent, you should be enjoying a very nice lifestyle. But we do this not for money–being on the business side would be far better at achieving that goal. We do it for creative reasons, expressive reasons, quality of life reasons, perhaps even altruistic reasons.
Yet, despite the broader motivations we share for choosing our vocation, we are rarely the community that spawns big ideas. It is more likely to be the capitalist, the marketer, or even the philosopher. But, why? I’ve lived in these communities, too–a dot-com CEO for a few years, an advertising executive for a few years, working in university to a philosophy Ph.D.–and I can tell you the paragons of those communities are no smarter than the paragons of our own. Yes, they may have more ambition and audacity and expectation of being big, but they are no better suited to develop big ideas or make radical change in the world than we are. I say this as someone who has been in all of these worlds and continues to choose to associate with the UX community as opposed to the others.
As a group, we are creative. We are open-minded. We try to create solutions that solve problems in the best possible way, and we do so for people. Practical solutions. Ideas based in real-world application and context. As the U.S. Congress has a historically low approval rate, as Antarctica melts into the oceans, as ISIS beheads innocents, and Russia maneuvers to swallow up the Ukraine, we need better solutions.
Why not us? I would argue we are uniquely able to provide the critical solutions to move humanity forward, solutions that synthesize technology with a concern for and understanding of the human condition.
However, user experience is typically focused on the “things” within the world. Yes, sure, with a focus on how people interrelate with those things but even when we are looking at “ecosystems” of experiences, they generally relate to ideas, structures, and systems that other people have imagined. We may deliver the existing idea in a better way, but it is not something that spawned from our mind.
Like many people in the United States, I have become increasingly disenchanted with our political system. As our population grows our legislature does not keep pace, meaning that each of us are farther and farther removed from the decisions being made for us in the Federal government. Ours is supposed to be a government of self-representation, but our dwindling connection to those decision makers only reinforces a plutocracy–a government for the wealthy–where she who has the most money, wins. The Congressional approval rate is now under 10%, a stunning indictment on the current system. This is happening against a backdrop where personal computing technologies are removing the old barriers that required an abstracted form of representational government in the first place. The situation is simply begging for a change.
This week I released my proposal to Redesign Democracy.
It is audacious in its charter and sure to be squashed by people who have significant monetary incentive to keep the current, crooked, hopelessly out-of-date model in place. But frankly, my friends, I don’t give a damn. I want to make the world better. I will make the world better, and these ideas will be some part of that in ways small or larger. You can develop solutions that make the world better, too. You just need to think bigger, take on some of those challenges, and have the courage to throw it out there into and against systems that will surely resist it.
Let’s stop tolerating the things that suck. We are explorers, creators, change makers. We don’t need Ph.D.s or splashy titles or high profit companies to make the world better; we just need to build the damn things.
I published Redesign Democracy in an honest effort to propose a better path that could actually be implemented and make the world much better. But there is a second reason:
I want to inspire you to create even better things. To dare. To dream. To put it all out there, whatever.
The worst thing you do is get a few people to think differently. The best? If your idea is good, and your timing is right, and you get a little lucky, you just might change the whole, entire, wonderful world that we share with over seven billion others.
What about the world would you like to see changed, and how might we be a catalyst to change it? Please share your ideas in the comments, below.