Steve Fleckenstein

is an independent consultant focused on strategy and user experience consulting for government and non-profit clients. A webhead since 1994, he's managed site strategy and development projects for tech startups, non-profits, a large telecom firm, and government agencies. He lives just outside Washington D.C. with his wife and two young boys. Reach him at fleck (at)

Stories by Steve Fleckenstein

Governments hire thousands of employees and spend millions of dollars on contractors to design, build, and operate websites. Chances are good that you will have some exposure to government work, and therefore, some exposure to the politics of user experience.