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July 5, 2022 Amy Jiménez Márquez

Hiatus…indefinitely

Updated January 30, 2023 – Amy Jiménez Márquez After much internal debate, I’m placing the publication on indefinite hiatus. It’s a
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March 22, 2022 Margot Bloomstein

Book in brief — Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap

Designers can empower people to make confident decisions. Empowerment goes beyond just basic functionality: we help people meet their needs
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February 24, 2022 Noreen Whysel

Designing Respectful Tech: What is your relationship with technology?

You’ve been there before. You thought you could trust someone with a secret. You thought it would be safe, but
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November 2, 2021 Bob Kasenchak

Introduction to Ontology Concepts and Modeling

What is ontology? An ontology is a formal system for modeling concepts and their relationships. Unlike relational database systems, which
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October 19, 2021 Jaime Goff

Activating Change: A Designer’s Guide to Systems Thinking

This past year we became acutely aware of how interconnected we all are. The toilet paper shortage gave the world
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October 5, 2021 Lis Hubert

The Dream of a More Human Navigation Realized

Using the customer intentions method to humanize our virtual worlds In the 2010 Sci-Fi film Inception a professional thief is offered a
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August 10, 2021 Ana Peralta

Running Design Sprint Kickoffs Remotely

As the workforce decentralizes through the increased availability of remote employment options, teams have to learn to compensate for the
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July 6, 2021 Lisa D. Dance

Flawed Products Harm – A Framework to Respond

Technology products are embedded in every aspect of daily life from homes, cars, phones, schools, workplaces. They’re in entertainment, healthcare,
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Boxes and Arrows

Hiatus…indefinitely

Book in brief — Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap

Designing Respectful Tech: What is your relationship with technology?

Introduction to Ontology Concepts and Modeling

Activating Change: A Designer’s Guide to Systems Thinking

The Dream of a More Human Navigation Realized

Running Design Sprint Kickoffs Remotely

Flawed Products Harm – A Framework to Respond

Recent Posts

Hiatus…indefinitely

Book in brief — Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap

Introduction to Ontology Concepts and Modeling

Spotlight on Process

Activating Change: A Designer’s Guide to Systems Thinking

Running Design Sprint Kickoffs Remotely

Flawed Products Harm – A Framework to Respond

Customer Experience during a Pandemic