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  • Trapeze artists with one performer trusting the other to catch them.
    March 22, 2022 Margot Bloomstein

    Book in brief — Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap

    Designers can empower people to make confident decisions. Empowerment goes beyond just basic functionality: we help people meet their needs

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  • dandelion with ones and zeroes
    February 24, 2022 Noreen Whysel

    Designing Respectful Tech: What is your relationship with technology?

    You’ve been there before. You thought you could trust someone with a secret. You thought it would be safe, but

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  • November 2, 2021 Bob Kasenchak and Ahren E. Lehnert

    Introduction to Ontology Concepts and Modeling

    What is ontology? An ontology is a formal system for modeling concepts and their relationships. Unlike relational database systems, which

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  • people viewing a complex systems diagram on walls
    October 19, 2021 Jaime Goff and Cara Tomko

    Activating Change: A Designer’s Guide to Systems Thinking

    This past year we became acutely aware of how interconnected we all are. The toilet paper shortage gave the world

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  • sailboat on the sea, under the stars at night
    October 5, 2021 Lis Hubert and Diana Sonis

    The Dream of a More Human Navigation Realized

    Using the customer intentions method to humanize our virtual worlds In the 2010 Sci-Fi film Inception a professional thief is

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  • a woman and man on a video conference
    August 10, 2021 Ana Peralta

    Running Design Sprint Kickoffs Remotely

    As the workforce decentralizes through the increased availability of remote employment options, teams have to learn to compensate for the

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  • man talking in a meeting
    July 6, 2021 Lisa D. Dance

    Flawed Products Harm – A Framework to Respond

    Technology products are embedded in every aspect of daily life from homes, cars, phones, schools, workplaces. They’re in entertainment, healthcare,

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  • people walking in a maze
    July 5, 2021 Diana Sonis and Lis Hubert

    Forget the Trail of Breadcrumbs

    Enterprises often have a simplistic understanding of navigational structures in UX Design. Companies shy away from messing with known organizational

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Recent Posts

Trapeze artists with one performer trusting the other to catch them.
March 22, 2022 Margot Bloomstein

Book in brief — Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap

Designers can empower people to make confident decisions. Empowerment goes beyond just

Continue reading
dandelion with ones and zeroes
February 24, 2022

Designing Respectful Tech: What is your relationship with technology?

November 2, 2021

Introduction to Ontology Concepts and Modeling

people viewing a complex systems diagram on walls
October 19, 2021

Activating Change: A Designer’s Guide to Systems Thinking

Spotlight on Process

people viewing a complex systems diagram on walls
October 19, 2021 Jaime Goff and Cara Tomko

Activating Change: A Designer’s Guide to Systems Thinking

This past year we became acutely aware of how interconnected we all

Continue reading
a woman and man on a video conference
August 10, 2021 Ana Peralta

Running Design Sprint Kickoffs Remotely

As the workforce decentralizes through the increased availability of remote employment options,

Continue reading
man talking in a meeting
July 6, 2021 Lisa D. Dance

Flawed Products Harm – A Framework to Respond

Technology products are embedded in every aspect of daily life from homes,

Continue reading
Chat Bubble made from Paper
November 24, 2020 Lexie Lu

Customer Experience during a Pandemic

Global pandemics are a challenge for everyone. Customers look to institutions and

Continue reading

Popular Posts

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  • Competitive Analysis: Understanding the Market Context
  • Card Sorting: A Definitive Guide
  • Introduction to Ontology Concepts and Modeling
  • How to Make a Concept Model
  • Elements of Learning Experience Design
  • Four Modes of Seeking Information and How to Design for Them
  • Activating Change: A Designer’s Guide to Systems Thinking
  • UX Design-Planning Not One-man Show
  • Analyzing Card Sort Results with a Spreadsheet Template

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