Laura Klein, Author at Boxes and Arrows

Author: Laura Klein

Laura Klein is a Lean UX and Research expert in Silicon Valley, where she teaches companies how to get to know their users and build products people will love. She blogs about UX, metrics, customer development, and startups at Users Know. Her book, UX for Lean Startups, was published by O’Reilly and is aimed at helping entrepreneurs learn enough research and design to let them validate their ideas. Twitter @lauraklein Book UX for Lean Startups

Articles by this author:

April 14, 2015 Foundational Thinking

Intent to Solve

Posted by Laura Klein

When we’re building products for people, designers often do something called “needs finding” which translates roughly into “looking for problems in users’ lives that we can solve.” But there’s a problem with this. It’s a widely held belief that, if

August 26, 2014 Agile/Lean UX / Discovery, Research, and Testing

The Right Way to Do Lean Research

Posted by Laura Klein

StartX, a nonprofit startup accelerator, recently devoted an entire day to the role of design in early-stage companies. One panel included Laura Klein, Todd Zaki-Warfel, Christina Wodtke, and Mike Long. Each panelist had made their mark on how design is