Book in Brief: Living in Information

Editors’ note: This “Book in Brief” feature here on Boxes and Arrows is from Living in Information: Responsible Design for Digital Places by Jorge Arango. We’ll publish an excerpt, up to 500 words, of your book. The catch is that we’ll only publicize one book a month; first come, first serve. Other rules will certainly occur to us over time. Hit us up at idea at boxesandarrows.com. Chapter 4: Engagement You walk into the kitchen with the intent of making a sandwich, when

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Making the Case for a Design-Led Transformation

When you hear about problems in the healthcare space, the list can be long enough to require a prescription of its own. They can be concerns that we as individuals face. Coping with a disease or condition and understanding your care choices Figuring out how to make decisions to improve your health and maintain a healthier life Determining which insurance plan is best Determining which hospital to go to for a particular surgery From a healthcare delivery perspective, the issues

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The Distant Summit of Enterprise Design

Lately, I have been fascinated by mountain climbing. I am reading every book that I can find on the subject. As I sat down to write this review, I found the mountain climbing as a metaphor for enterprise design sticking with me. Milan Guenther’s book Intersection does an excellent job of showing us the view of enterprise design from the top of the mountain. Yet, I came away from reading it without the necessary lessons one gains from actually climbing

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An Answer to the Pains of Integrating Agile and UX

I recently attended UXPA 2013 in D.C. Although I was attending as a sponsor/exhibitor for Indigo Studio, I did manage to break away to go to the “There’s more than one way to skin a cat: Integrating UX into an Agile environment” session. It tied in quite nicely with the book I’m reviewing here. As sometime director of Design at Infragistics, I personally have had first hand experience trying to integrate UX into an existing, established Agile engineering process with

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