Cindy Chastain, user experience designer and screenwriter, has been exploring ways to engage an audience through storytelling, teaching, writing and design for over twelve years. Just recently she took on the role of Creative Director, Interaction Design at R/GA, a full-service digital agency in NYC. She's led projects for clients ranging from Verizon to GSK, BBC Worldwide, Showtime, Fuse, Madison Square Garden, Coca-Cola and Unilever. She holds an MFA in screenwriting from Columbia University in New York and earned a BS in Radio, TV, Film from Northwestern University. In addition to moonlighting as a filmmaker and screenwriter, she is in the process of researching a book that explores how storytelling techniques can be used as a framework for design. She also coordinates UX Bookclub NYC.