Ben Rogers, Author at Boxes and Arrows

Author: Ben Rogers

Ben Rogers is a user experience strategist, information architect, whose background is in business analysis and classroom education. He evangelizes research and testing to inform user-centered design on projects that impact the journey of the customer. Data models, taxonomies, and usability testing make him weak in the knees. To discuss these topics, trends, or process find him @rogersblee on Twitter or visit his LinkedIn account.

Articles by this author:

August 15, 2017 Learning From Others / Process and Methods

User-Centered Design Is Everyone’s Responsibility: A Launch Checklist

Posted by Ben Rogers

I cannot count how many large-scale projects my team has been a part of where we’re scrambling last-minute to take care of some seemingly small but integral task necessary for launch. I’ve talked to others in the web design and

October 18, 2016 Discovery, Research, and Testing

Benchmark Your UX at All Costs

Posted by Ben Rogers

In the user experience (UX) industry, benchmarking is a practice that measures the usability of a website. Benchmarking helps the UX researcher understand the current state of the site so the team can attack problem areas and improve them. It