Holger Maassen posits his ideas about the process of planning and designing for User Experience Design-Planning (UXD-P) as Expectation Design.
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Author: Holger Maassen
Information Architect + Experience Planner (Freelancer) ...at IAMA - Consultant UX, IA, UE - Coach - Trainer For more than ten years he has been working on solutions for websites, intranets, mobile applications and terminal application for reputable international clients. He holds a university degree in architecture and town-planning.Profil: LinkedInProfil: Xing / OpenBC website: experience4.comMy Blog: UX4.com As an Information Architect (IA) - I apply user-centered research and design skills to understand users and to create user-centered solutions for my clients. My work is developing large scaled website structures/ information architecture. I display my expertise in the User Experience Planning (UXP) specific skills and apply this expertise to my work. In every project I am strive to develope a holistic / integrated view to deliver user-centered solutions. A close connection to the client is therefore existential. For me as a member of the design team it is self-evident to demonstrate basic proficiencies of the core skills and to act in accordance with the Core Values of my clients.