Icons that are difficult to tell apart can lead to disastrous consequences. Queen shows us how studying the way the human visual system encodes information can lead to more effective icon design.
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Interaction Modeling
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Interaction modeling makes design decisions explicit. In principle it’s simple: record what users “should” do, what they actually do, and then explain the differences between the two. Of course there’s more to it than that, and Matt Queen gives us all the details in this story.
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