IA Summit 2008, Day 2

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The IA Summit was held in Miami, FL from April 10-14. Boxes and Arrows captured many of the main conference sessions (“see schedule”:http://iasummit.org/2008/sessioncal.html) starting on April 12.

“Day 1, April 12”:http://boxesandarrows.wpengine.com/view/ia-summit-2008-day-1 | Day 2, April 13 | “Day 3, April 14”:http://boxesandarrows.wpengine.com/view/ia-summit-2008-day-3

Podcasts will appear on this page as we produce them from the audio files so please check back regularly or subscribe to the iTunes feed below.
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Search patternsPeter Morville
Peter describes a pattern language for search that explains user psychology and information seeking behavior, highlights emerging technologies and interaction models, illustrates repeatable solutions to common problems, and positions us all to design better search interfaces and applications. (published 04/25/08)


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The information Architect and the Fighter PilotMatthew Milan
Matthew argues that fighter pilot and military strategist John Boyd can teach us a great deal about how to understand, interpret and design for human decision making. (published 04/25/08)


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E-service: What we can learn from the customer-service gurusEric Reiss
In this passionate and entertaining presentation, Eric Reiss talks about the design and execution of a system of activities – people, processes, and technology – that ultimately build brand, revenues, and customer satisfaction. (published 04/25/08)


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Practical Prototyping
Todd Zaki Warfel, Chris Conley, Anders Ramsay, and Jed Wood

The panel discuss various methods for prototyping with a focus on why we don’t prototype in software as much as we should and why we should be doing it more. (published 04/25/08)


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The Impact of Social Ethics on IA and Interactive DesignKarl Johan Saeth and Ingrid Tofte
Karl Johan Saeth, and Ingrid Tofte illustrate four cases showing that interactive design in one way or another is always based on interpretation of ethical rules, expressed or latent. IA and design are bound by cultural imperatives and this, Karl and Ingrid argue, is a fact we cannot ignore. (published 04/28/08)


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What do Innovative Intranets Look Like?James Robertson
James’ presentation provides highlights into the winning entries from the 2007 Intranet Innovation Awards and provides “lessons learnt” for organizations looking to drive innovation via their intranet. (published 04/28/08)


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Panel: Presence, identity, and attention in social web architecutreChristian Crumlish, Christina Wodtke, Andrew Hinton, and Gene Smith
In this discussion about presence, identity, and attention in social web architecture the panel talks about core IA related issues including: Structure of social sites, tagging and folksonomies, data models for people and their relationships, and navigating in a community site(published 04/28/08)


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UX in the Wind: Finding Experience on a MotorcycleJoe Sokohl
Keane’s director of user experience, Joe Sokohl, brings together his passions for motorcycling and user experience design in this talk about the intersection of industrial and interaction design in motorcycling.(published 04/29/08)


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Placemaking and Information ArchitectureDennis Schleicher
Dennis Schieicher explores how we as IAs can learn from placemaking in the physical world and investigates markets and public places around the use of mobile technologies and how they add another layer of communication and sense-making on top of physical public places.(published 05/08/08)


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Code blue: How service design can revolutionize patient care in hospitalsAaron Martlage
In this presentation, Aaron Martlage explores techniques for leveraging the varied skill sets of those in the UX design field to provide service design in a complex environment. Aaron argues that experts must balance the social dynamics between different personas; capture and sift vast amounts of data in an attempt to distill pertinent information; and visualize their findings with precision to ensure that the experience is improved.(published 06/07/08)


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Taxonomy is User ExperienceDave Cooksey
It appears that taxonomies are becoming more important to the work we do as metadata and ontologies extend their reach further into user experience. Dave Cooksey demonstrates the virtues of thinking of taxonomy in terms of the user experience, ways of talking about taxonomies that communicate it’s value, and how to craft a user-centric taxonomy by examining several e-commerce redesign case studies.(published 06/07/08)


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Hotel YeovilleJason Hobbs
In this presentation entitled, “Hotel Yeoville” South Africa’s Jason Hobbs talks about how ethnographic research methods and an empathetic approach to users can form the basis for information architecture solutions that attempt to directly address and improve the lives of people in developing countries.(published 06/07/08)


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Extending the gaming experience to conventional UI’sJohn Ferrara
The video game industry produces an enormous volume of highly innovative user interface experiences, but this rich source of creative thinking is largely unseen by communities dedicated to conventional software or Web design. Vanguards’ John Ferrara argues that as gaming becomes a ubiquitous activity among a vast worldwide customer base, its direction and conventions will become not merely relevant to HCI design, but indeed impossible to ignore.(published 06/08/08)


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Thanks to Jeff Parks, Jackie Wu, and Kit Seeborg of the B&A/V Podcast team for working their hearts out, as well as ASIS&T and the IA Summit organizers for their support.