Chelsey Glasson, Author at Boxes and Arrows

Articles by this author:

March 12, 2019 Workplace and Career

So you want to be a UX manager?

I remember a graduate student once asking me if she should continue on to a PhD program after completing her master’s degree. I asked her what she thought the benefits were to getting a PhD; she responded that having a

User Research With Small Business Owners: Best Practices and Considerations

Posted by Chelsey Glasson

The majority of our work at Google has involved conducting user research with small business owners: the small guys that are typically defined by governmental organizations as having 100 or fewer employees, and that make up the majority of businesses

September 16, 2014 Discovery, Research, and Testing / Learning From Others / Workplace and Career

Five Things They Didn’t Teach Me in School About Being a User Researcher

Posted by Chelsey Glasson

Graduate school taught me the basics of conducting user research, but it taught me little about what it’s like working as a user researcher in the wild. I don’t blame my school for this. There’s little publicly-available career information for