Design games offer an alternative to traditional methods for brainstorming, collecting requirements, building team communication, modeling, and prototyping. Jess McMullin shows us how game principles and examples can complement existing methods.
Jess is a consultant who helps the public sector improve policy design and service delivery. Through value-centered design, Jess works to maximize return on investment for his clients and return on experience for their users. His new venture, the Centre for Citizen Experience, works to promote design innovation in the public sector.