Alesha Arp, Author at Boxes and Arrows

Author: Alesha Arp

Alesha Arp is a Senior User Experience Researcher whose work has informed the design of software platforms, digital and physical spaces, and business processes. At MIND Research Institute, her plate and heart are full with UX research, CX strategy and impactful design of digital, physical, and experiential products for pre-kindergarten through high school students and educators Alesha earned her Master’s in User Experience Design, Information Architecture and Knowledge Management from Kent State.

Focus on Usage Maturity: Part I

Designing for All Users by Starting at the Beginning

Far too often, products are designed to meet the needs of the typical user. As a user experience researcher, I’m always cautious about defining the “typical user” for any of the digital or physical products I work on. My UX research has included work on business processes, websites, services, software platforms, digital games, physical products, and physical properties.