Erin Malone, Author at Boxes and Arrows

Author: Erin Malone

Erin Malone, Principal at Tangible ux, has over 20 years of experience leading design teams and developing web and software applications, social experiences and system-wide solutions. Prior to Tangible, she was at Yahoo! where she led the Platform User Experience Design team and was responsible for building the Yahoo! Design Pattern Library and for providing design expertise to the popular YUI (Yahoo! User Interface Library). Additionally, she led the redesign of the Yahoo! Developer Network, oversaw the redesign of Yahoo!’s Registration system, designed cross-network social solutions, developed the ux team’s Intranet and other cross-company initiatives. Before Yahoo!, she was a Design Director at AOL leading a range of community and personalization initiatives; Creative Director at AltaVista responsible for the AV Live portal and community tools and Chief Information Architect for Zip2 which produced a custom content management system for local city guides, entertainment guides, maps and yellow pages, including New York Today for the NYTimes. She was the founding editor-in-chief of Boxes and Arrows, a role she served for 5 years. She is the author of several articles on interaction design history and design management and a founding member of the IA Institute. Erin has a BFA in Communication Design from East Carolina University (1986), Greenville NC and an MFA in Information Design from the Rochester Institute of Technology (1994), Rochester NY. She is the author of the book Designing Social Interfaces with Christian Crumlish for O’Reilly Media and its related site designingsocialinterfaces.com.

Articles by this author:

May 6, 2004 Foundational Thinking / Workplace and Career

Mission Statements: Why You Might Want One

Posted by Erin Malone

I recently started a new job. The group I manage is new and all the people on my team have recently been transferred into this group. Additionally, each person has spent a lot of time in the recent past working on individual, solitary projects, and has not regularly been part of a collaborative team.

February 26, 2004 From the Editors / Workplace and Career

Planning your future

Posted by Erin Malone

A few years ago, a manager of mine gave me the assignment to work on a five-year career plan. I had never created a career plan before (not even to plot out goals for the coming year), so I was completely unprepared for how and why I should do this.

January 12, 2004 From the Editors / Workplace and Career

Looking Forward and Back

Posted by Erin Malone

At the beginning of 2004, Boxes and Arrows, takes a moment to reflect back on the predictions made for 2003 and where we landed at year’s end. Feeling optimistic, we also invited our peers in the community to share some of their professional resolutions for the new year.

July 28, 2003 From the Editors / Process and Methods / Professionalism

The Power of Process, The Perils of Process

Posted by Erin Malone

In my experience, I have found that creating and documenting process has been a good exercise to help institutionalize ways of working, to help educate new team members as well as to unveil the mysteries of what we do for executives, product folks, and development teams.

June 30, 2003 Conferences and Events / From the Editors

DUX: Five Lessons Learned

Posted by Erin Malone

Normally I would write a traditional conference overview to inform people about the recent Designing for User Experiences conference (DUX) held in San Francisco, June 6-8. Instead, I would like to impart a few of the impressions I came away with and recommend that everyone go to the AIGA Case Study Archive to read the papers that were accepted.