Jesse James Garrett’s “The Elements of User Experience” diagram has become rightly famous as a clear and simple model for the sorts of things that user experience professionals do. But as a model of user experience it presents an incomplete picture with some serious omissions—omissions I’ll try address with a more holistic model.
Continue readingIn this column, you’ll find an overview of three IA books from a deliverables point of view. The purpose of this article is not to say whether one book is better than another, or even to comment on the overall quality of the books, but to provide a guide to what kind of deliverables information you can find in each book, and where.
Continue readingHAPPY BIRTHDAY BOXES AND ARROWS! On this, Boxes and Arrows’ one year anniversary, Christina Wodtke muses about our original goals, some of our accomplishments, and even shares a few tidbits from behind the scenes at B&A.
Continue readingBuilding architects don’t have to think much about what the actual deliverables are to contractors and their clients, because their industry has traditions and standards for blueprints, balsa wood models, and computer-generated renderings. As user interface consultants, we have to think about this anew for every project.
Continue readingAs a precursor to cardsorting or as an independent method, free-listing is a technique that can help you determine the scope of a content domain while providing some insight into how the domain is structured.
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