The design of complex information systems often calls for early validation of the proposed classification schemes. Iain Barker offers an evaluation method that may help.
Continue readingMeasuring the Success Of a Classification System
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Category: Discovery, Research, and Testing
Setting Up Business Stakeholder Interviews Part 2
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In part one, Michael shared how to navigate company politics to set up great stakeholder interviews. Here he covers his five tips for navigating company politics, avoiding client bias, and eliciting the information you need to inform your design.
Continue readingSetting Up Business Stakeholder Interviews, Part 1
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Gathering business requirements from stakeholders is critical to good design, but setting up quality interviews can be tough. Tossing out the org chart may be the best way to figure out who really wields influence over a company’s website.
Continue readingTesting Incentives: The Best Way to Pay
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The topic of test subject compensation generates a lot of conversation.. how do you motivate test participants?
Continue readingFrom Data to Wisdom: An Interview with Paco Underhill
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How can the simple act of watching people make better products? Paco Underhill, the foremost expert in behavior market research, talks about the pyramid of knowledge, worshipping at the altar of the CEO, and the need to supersize or specialize.
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