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Photo of two women conducting a usability session. Photo credit: Kobu Agency on Unsplash.

April 6, 2021 Discovery, Research, and Testing / Findability

Taxonomies: Connecting Users to Content

Taxonomies may be thought of as hierarchies of categories to group and organize information to be found when browsing, or as a structured set of terms used to tag content so that it can be retrieved efficiently and accurately. Sometimes the same taxonomy may serve both purposes, and sometimes two different taxonomies are used, one for each purpose, for the same content or site. Taxonomies are not new, in fact there has been a lot written about them, including an

November 29, 2016 Findability / Search and Metadata

Could You Hand Me the Dry Rub Please?

Posted by Grace G Lau

Tree testing is an effective technique for evaluating navigation and taxonomy. In an environment devoid of visual design and cues, tree tests are useful for assessing existing site navigation and proposed site structure changes. Using my kitchen, I devised a plan to test the findability of my kitchen’s spices and pantries.

February 2, 2016 Findability / Search and Metadata

The Many Facets of Taxonomy

Posted by Grace G Lau

This is the third in a series that has become real-life examples of taxonomies found in my kitchen. Part 3 of “Taxonomy of Spices and Pantries” looks at where and how facets can be used as multiple categories for content. Building the business case for taxonomy Planning a taxonomy The many facets of taxonomy Card sorting a kitchen taxonomy Tree testing Taxonomy governance Best practices of enterprise taxonomies Using my disorganized kitchen as an analogy, I outlined in part 1

October 20, 2015 Findability / Search and Metadata

Planning a Taxonomy Project

Posted by Grace G Lau

Planning a taxonomy covers the same questions as planning any UX project. Understanding the users and their tasks and needs is a foundation for all things UX. This article will go through the questions you should consider when planning a kitchen, er, um…, a taxonomy project.

September 1, 2015 Findability / Search and Metadata

Building the Business Case for Taxonomy

Posted by Grace G Lau

How often have you found yourself on an ill-defined site redesign project? You know, the ones that you end up redesigning and restructuring every few years as you add new content. Or perhaps you spin up a new microsite because the new product/solution doesn’t fit in with the current structure, not because you want to create a new experience around it. Maybe your site has vaguely labelled navigation buckets like “More Magic”—which is essentially your junk drawer, your “everything else.”