Chiara Fox, Author at Boxes and Arrows

Author: Chiara Fox

is the Senior Information Architect at Adaptive Path. Chiara has developed successful information architectures for intranets, informational websites, and e-commerce sites. She's worked with a diverse range of companies, including Fortune 100 and 500 companies, such as PeopleSoft, AT&T, Square D, L.L. Bean, Target, Sony ImageStation, Aliant, Fluent, and Hewlett-Packard. Before joining Adaptive Path, Chiara served as the senior information architect for PeopleSoft, an enterprise software company. She implemented a unified information architecture across the public website, customer extranet, and partner extranet in a single CMS. The IA was expanded to include 23 international sites the following year. She also designed the metadata schema for use on all 26 websites. Before joining PeopleSoft, Chiara was an information architect at Argus Associates, a pioneering information architecture design firm. Chiara is an active member of the American Society of Information Science and Technology and ACM's local chapter of SIG-CHI, BayCHI. She is also a member of the Information Architecture Institute and serves as co-director of the Institute's IA Library. Her personal site can be found at www.chiarafox.com.

Articles by this author:

September 8, 2003 Findability / Interfaces

Sitemaps and Site Indexes: What They Are and Why You Should Have Them

Posted by Chiara Fox

Sitemaps and site indexes are forms of supplemental navigation. They give users a way to navigate a site without having to use the global navigation. By providing a way to visualize and understand the layout and structure of the site, a sitemap can help a lost or confused user find her way.

June 16, 2002 Case Studies / Process and Methods

Re-architecting PeopleSoft.com from the bottom-up

Posted by Chiara Fox

When PeopleSoft decided to unify its websites, the information architects involved used bottom-up techniques to make sense of the enormous number of different pieces of content.