Some failure allows complex organizations to learn and grow; others can be catastrophic. Peter Jones explores
how, as designers, we have a
responsibility to detect and assess
the potential for large-scale failure.
How can we help stop the train?
In this article, part five of a series, the author describes ways to enhance the long-term value and user experience quality of portals by encouraging portability and natural patterns of dialog and interaction around aggregated content.
Continue readingJeff Parks talks to a few of the very talented folks from VizThink ’08.
Continue readingAndrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.
Continue readingIn Send: The Essential Guide to Email for Office and Home Authors David Shipley and Will Schwalbe give advice on composing and sending email. Read Yaniv Nord’s review of the book.
Continue reading