In part one, Michael shared how to navigate company politics to set up great stakeholder interviews. Here he covers his five tips for navigating company politics, avoiding client bias, and eliciting the information you need to inform your design.
Continue readingGathering business requirements from stakeholders is critical to good design, but setting up quality interviews can be tough. Tossing out the org chart may be the best way to figure out who really wields influence over a company’s website.
Continue readingAs interactions proliferate, so does the content that supports them. Why should software professionals take a step back and examine their content from a philosophical perch? Rachel Lovinger takes a look at content strategy and the benefits of its perspectives.
Continue readingMany Web professionals consider content inventories critical parts of most projects. Are there certain specific things to look for during a content inventory? Fred Leise definitely thinks so. He proposes a set of content analysis heuristics and discusses how to utilize each one.
Continue readingMost IA tools and methods focus on the users and the content being developed for websites. Jorge Arango uses the ideas from anthropologist Edward Hall as a starting point to dig deep into the idea of context, its variations, and the impacts on how people interpret information.
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